Billing Analyst

Job Summary

Performs a variety of financial-related tasks and responsibilities that primarily involve accounts receivable, including billing, maintenance of billing systems, and analysis.

Essential Job Functions

• Responsible for Accounts Receivable process
  • Processes customer billing timely and accurately according to our established billing cycle calendar
  • Identifies errors and proactively addresses them in a timely manner
  • Coordinates printing of customer bills and manages relationship with printing vendor
  • Processes billing cycle related tasks including customer non-pays/cutoffs
• Conducts Ad Hoc Analyses related to customer billing to ensure correct set up and usage
• Interacts heavily with customer service teams in set up of billing codes, new merchandise, or change requests
• Coordinates with marketing teams for materials to be included in bills such as inserts
• Maintains CASS certification of customer mailing addresses
• Analyzes a variety of financial information needed for special projects or to support financial, investment, operational or strategic planning activities
• Performs all other related duties as designed by management
• Requires NC Alarm Systems Licensing Board registration, this registration process includes an extensive background check, fingerprinting, and application process.

Knowledge, Skills and Abilities

• Above average excel skills
• Strong analytical skills and able to present/explain data, prepare ad hoc reports, etc.
• Ability to utilize a financial software, systems and office equipment
• Skill in interpreting and analyzing financial information
• Ability to maintain confidentiality
• Ability to interact effectively and communicate with customers, employees, and various business contacts in a professional and courteous manner
• Ability to make sound decisions using information at hand
• Ability to prioritize multiple work assignments
• Ability to enter data quickly and accurately into financial reporting software
• Preference given to individuals who are proactive, self-directed learners

Education and Experience

• BA/BS in Accounting, Finance, Business Analytics, Management Information Systems or similar major is preferred, or equivalent experience
• 3 plus years of related experience in analytics, finance, or billing related role

Location

• Headquarters and team is in Yadkinville, NC, although position could be based out of satellite office in Winston-Salem, NC
• after initial training period (up to 6 months)
• Hybrid schedule (2-3 days remote per week) is a possibility beginning in 2026 given candidate is meeting performance objectives
• Some travel to Yadkinville, NC headquarters is required for team and/or company events