Summary: The Billing/Contract Entry Specialist will oversee daily contract entry processes, providing guidance to the data entry team to ensure efficiency and accuracy. This role involves executing special projects to enhance the functionality of the HMIS system, assessing the accuracy of the customer database, and resolving any critical issues that arise. Additionally, the specialist will manage billing and contract entry for designated unit locations, ensuring all transactions are processed accurately and timely. Strong attention to detail and problem-solving skills are essential for success in this position.

Key Responsibilities:

• Provide “Help Desk” support for HMIS users, assisting contract entry staff with inquiries, system issues, and training for new data entry employees.
• Coordinate the month-end accounts receivable reconciliation process with all contract entry staff.
• Serve as the primary liaison between the billing/accounts receivable team and the accounting department, ensuring that HMIS is configured to align with financial reporting procedures.
• Undertake special assignments related to the HMIS system, including Trusting module management, product line and inventory identification, and the production of certificates and statements, as directed by the Controller.
• Facilitate the installation of HMIS at new client locations as needed.
• Provide daily direction and support to contract entry staff.
• Engage directly with middle management to discuss various transactions as required.
• Collaborate with senior accounting personnel, including the Controller and CFO, on relevant matters.
• Maintain direct communication with customers to address their needs and concerns.
• Handle confidential information with discretion and integrity, with access to all group customer data, pricing, product lines, and cash receipts.

Required Skills/Abilities:

• Minimum 2 years experience in a commercial billing function.
• Must have some knowledge of accounting cycle and designation of revenue accounts.
• Must have experience in coding of sales transactions to appropriate accounts.
• Experience with PC based accounting systems is a requirement.

Education Requirements:

• Minimum of a high school education, some college training in accounting preferred.

Work Environment:

• This is an office-based role
• Spend extended periods at a computer to enter data, manage billing, and perform reconciliations.
• Use the telephone frequently to assist customers and collaborate with team members and management

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Bonuses based on group performance