Must be based in San Diego, CA. The Billing Specialist is a vital team member of the Support Team at Grow Through Life Counseling! Responsibilities include accurate and timely submission of claims to insurance companies, collaborating with the clinical team in supporting the billing needs of their clients, as well as timely follow-up and correspondence with clients and insurance inquiries. The Billing Specialist will assist in the process and procedure improvements to maximize revenues. The ideal candidate will have a strong attention to detail, excellent organizational skills, and experience working in a healthcare or mental health setting. Hiring for a full-time position - 40 hours per week. Prior medical or behavioral health billing experience of a minimum of 1+ years is required. Hybrid role with the option to work remotely. Responsibilities: • Review and submit completed claims through the "TherapyNotes" software • Process incoming ERAs; review each insurance payment for accuracy and compliance with the contract • Resolve discrepancies or denials in billing and coordinate with insurance companies to resolve issues in a timely manner • Answer insurance communications (telephone, email, snail mail, fax) • Answer patient communications • Research and appeal denied claims • Verification of client insurance eligibility/benefits for copays and deductibles • Setting up patient payments and working on outstanding accounts • Ensure compliance with HIPAA and other regulatory requirements related to healthcare billing Qualifications: • Previous experience as a Billing Specialist, preferably in a healthcare or mental health environment • Knowledge of medical billing, coding (CPT/ICD-10), and insurance claims processing • Strong understanding of insurance procedures, including authorizations and reimbursements • Customer service skills for interacting with patients and insurance representatives in a calm manner regarding payments • Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) • High attention to detail and the ability to manage multiple tasks efficiently • Competent use of computer systems, and knowledge of G Suite and Google Meet • Effective communication abilities for phone contacts with insurance payers to resolve issues • Problem-solving skills to research and resolve discrepancies, denials, appeals, collections Compensation: $20 - $23 hourly

• Review and submit completed claims through the "TherapyNotes" software • Process incoming ERAs; review each insurance payment for accuracy and compliance with the contract • Resolve discrepancies or denials in billing and coordinate with insurance companies to resolve issues in a timely manner • Answer insurance communications (telephone, email, snail mail, fax)   • Answer patient communications • Research and appeal denied claims • Verification of client insurance eligibility/benefits for copays and deductibles • Setting up patient payments and working on outstanding accounts • Ensure compliance with HIPAA and other regulatory requirements related to healthcare billing