P3 Delivery is a multi-award-winning management consulting company built on the principles of strategic program management. For over 20 years we have delivered solutions to government and commercial clients across the globe. We provide project/program, process and performance management solutions including staffing of administrative and technical positions. We are seeking a candidate to manage the billing process, ensuring accurate invoicing, and maintaining customer accounts. This role requires excellent attention to detail, strong organizational skills, and a commitment to providing exceptional service. The ideal candidate will have experience in billing, accounting, or finance and a proactive approach to problem-solving.

Key Responsibilities:

Prepares and processes utility service bills; reviews billing charges and meter readings; prepares and submits billing and usage reports; prepares bills for mailing; and maintains and updates all files and accounts. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; balances cash drawer daily; and prepares bank deposits. Performs customer service functions; provides information and assistance regarding utility billing, payments, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; recommends solutions; troubleshoots problems and errors; resolves order and invoice disputes; and conducts follow-up to ensure customer satisfaction.

Qualifications:

- High school diploma or equivalent; associate’s or bachelor’s degree in accounting, finance, or related field preferred.

- Proven experience as a Billing Specialist, Accounts Receivable Clerk, or similar role.

- Proficient in billing software and Microsoft Office Suite, especially Excel.

- Strong attention to detail and accuracy.

- Excellent organizational and time-management skills.

- Effective communication skills, both written and verbal.

- Ability to work independently and as part of a team.

- Knowledge of relevant billing and accounting regulations is a plus.

P3 Delivery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds and experiences.