The Billing Specialist is responsible for a variety of daily tasks related to the billing, auditing, and associated projects of non- payroll related billing functions. This position can lead to opportunities for advancement in the field of accounting including quality assurance and payroll auditing.

Responsibilities

• Creates vouchers, credit memos and other necessary internal and external reconciliation documents
• Creates non-payroll related billing and credit documents for client invoices
• Enter all relevant data into payroll billing software
• Research and resolve invoice discrepancies and issues as needed interdepartmentally
• Research and respond to inquiries regarding client billing issues
• Analysis of data and utilization of extraction tools to evaluate billing transactions and identify potential irregularities
• Manage missing or correction documents when relevant
• Analyze financial data to identify outstanding or missing invoice payments
• Correspond and collaborate with internal departments to ensure billing is complete and concise
• Answer and research customer questions and requests related to billing
• Constantly review work for accuracy and make recommendations for improvements to processes and work output.
• Keep backup documentation in a very organized fashion
• Complete all duties timely and double check work product for accuracy
• Other duties as assigned.

Essential Work Activities

• Proficiency in Microsoft Excel, Word and Email
• Obtain and maintain good knowledge of system for duties and tasks required
• Effectively communicate with internal team members and client liaison
• Establishing and Maintaining Interpersonal Relationships
• Organizing, Planning and Prioritizing Work
• Thinking creatively.
• Experience with coding invoices a plus
• Document any abnormalities and customer contacts. Ensure that billing is clear, concise and correct.
• Updating procedures as things change and continually look for better, more efficient ways to perform duties and improve quality.
• Must be able to work within required time deadlines and deliver results on time.
• Must be a team player with great aptitude and attitude.
• Ability to adjust and adapt to changing priorities, projects, and needs.
• Always keep the focus on quality and deliver a flawless work product.
• Communicate as appropriate and escalate issues that require intervention for resolution.
• Must be able to multi-task and make good judgement calls on priorities.
• Must be well organized