Billing Support Specialist

MPW Industrial Services

Billing Support Specialist

Lynn Haven, FL +10 locations
Full Time
Paid
  • Responsibilities

    This position is responsible for assisting in planning, organizing, coordinating and controlling all administrative aspects of branch/plant operations in support and conjunction with the Assistant Controller.

    ESSENTIAL FUNCTIONS:

    1. Review and filing of quotes, purchase orders, contracts and invoices (some previous experience preferred) 1. The review would primarily be to ensure that work orders and invoices are billed in accordance with quotes, PO’s and contracts. 2. Copy, scanning and other various administrative tasks included.
    2. Communication with internal and external customers 1. Salespeople, logistics/dispatch, regional / plant managers and external customers. 2. Data entry and receiving into customer-specific invoicing portals (Ariba, Taulia, etc.); Data entry with MPW-specific programs (Customer Rates, WMC, etc.)
    3. Process credit adjustments, invoice corrections and resubmit invoices, as needed.
    4. Handle ad hoc requests from salespeople, customers and other MPW personnel.

    ADDITIONAL REQUIRMENTS:

    1. Attention to detail, accuracy, self-motivated, deadline driven, multi-task ability
    2. Intermediate computer skills and the ability to learn new, custom programs (WMC, Customer Rates, Mobile DI App, etc).

    KEY BEHAVIORS:

    1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
    2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
    3. Continuous Improvement: Refining and developing new tools and procedures through creativity and innovation.
    4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
    5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.

    Required Skills

    Required Experience

    QUALIFICATIONS:

    1. High School Diploma acceptable.
    2. Experience in Microsoft Office (Word, Excel, Access) a must.
    3. Professional oral and written interpersonal communication.
    4. Experience in HR, Procurement, and Customer Billing/Collection.
    5. Ability to perform and understand written and verbal instruction.
    6. Demonstrates a considerate, friendly, and constructive attitude towards fellow employees and customers.
    7. 1-3 years’ experience in office administration.
  • Qualifications

    QUALIFICATIONS, SKILLS AND EXPERIENCE:

    • High School diploma/GED required. Associates degree preferred.
    • Minimum three years of relevant experience in a fast-paced office environment highly preferred.
    • Positive, customer-focused approach.
    • Proficiency in Microsoft Office Suite.
    • Ability to work in a fast-paced environment and juggle multiple priorities.
    • Ability to think quickly, assess a situation and make a sound decision.
    • Experience with technology for optimizing efficiency.
    • Solid written and verbal communication, listening, organization and priority setting skills.

    PHYSICAL REQUIREMENTS:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Ability to meet essential functions of the position with reasonable accommodations as necessary.
    • Prolonged periods of working at a desk and/or on a computer
    • Ability to work overtime as needed.

    At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long term disability, a 401k and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

  • Locations
    Mobile, AL • Colorado Springs, CO • Lynn Haven, FL • Indianapolis, IN • Brighton, MI • Johnson City, TN • San Antonio, TX • Amarillo, TX • Everett, WA • Kimberly, WI • Eau Claire, WI