GENERAL SUMMARY
The Bingo Gaming Associate is responsible for a variety of duties in Bingo and Slot Operations, including greeting guests; informing guests of special promotions; answering questions; performing cashier functions for bingo related products; selling pull tabs to guests; and performing basic repair of bingo gaming machines.
CORE SCOPE OF POSITION
VIEJAS STYLE SERVICE COMMITTMENT
All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!
INTERACTION
SUPERVISION
EDUCATION/CERTIFICATION
Required Skills
** KNOWLEDGE AND SKILLS**
· Excellent customer service skills.
· Must be motivated and sales oriented.
· Knowledge of computer systems.
· Knowledge of gaming machines and player tracking systems preferred.
· Knowledge of OMNI System preferred.
· Good written, verbal, and interpersonal communication skills.
· Ability to maintain accurate records
· Ability to multi-task, work in a fast paced, high stress environment
· Must be a self-starter, punctual and able to adjust to change
· Must be flexible to work different shifts
Required Experience
** EXPERIENCE**
KNOWLEDGE AND SKILLS
· Excellent customer service skills.
· Must be motivated and sales oriented.
· Knowledge of computer systems.
· Knowledge of gaming machines and player tracking systems preferred.
· Knowledge of OMNI System preferred.
· Good written, verbal, and interpersonal communication skills.
· Ability to maintain accurate records
· Ability to multi-task, work in a fast paced, high stress environment
· Must be a self-starter, punctual and able to adjust to change
· Must be flexible to work different shifts