Bistro Server - Am & Pm Shifts

Courtyard by Marriott Cleveland Westgate

Bistro Server - Am & Pm Shifts

Westlake, OH
Paid
  • Responsibilities

    Our popular hotel is searching for AM and PM bistro servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply! Responsibilities: • Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests • Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations • Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions • Complete all restocking and cleaning duties by performing opening and closing side work as instructed • Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations Qualifications: • Excellent communication and interpersonal skills for working with customers and other team members • Outstanding time management and organizational skills • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • We prefer some experience working in the food service industry • Possess a high school diploma or equivalent certification (GED) Compensation: $15 per hour