Position Summary:

The Human Resources Administrative Assistant position handles a variety of duties within the HR Department, with the primary responsibility of ensuring employee records are accurate and up-to-date. This position reports directly to the HR Manager.

Essential Functions:

· Facilitating and providing administrative support within the onboarding and performance management functions

· Responding to employment verification requests for current and past employees via phone, e-mail or fax correspondence

· Keeping employee records up to date by entering any changes related to name, address, phone number, W-4 dependents, etc. into HR system of record

· Assisting employees in gaining access to Restaurant365/ESelfServe program to print check stubs, W2’s and to make changes to personnel data on file

· Accompanying the HR Team Members during investigations for record keeping and training

· Greets visitors, answering and properly routing phone calls from employees and customers and directing them to the appropriate manager or providing assistance if needed

· Being initial point of contact to intake employee relations issues

· Assembling new hire welcome packages including employee uniforms and important paperwork related to employment and ensuring prompt delivery to the stores

· Assist in backgrounds and other areas of the HR Department (cross-trained)

· Monitor HR inbox, voicemail and postal mail

· Additional duties and tasks as assigned

Qualifications/Requirements (Education/Training/Experience/Abilities):

· Must be adept to problem solving, including being able to identify issues and resolve them in a timely manner

· Must possess strong interpersonal skills and can exhibit empathy towards employees and customers

· Must be able to communicate clearly in English, both written and orally, as to communicate with employees, members or the HR management team, and in group presentations and meetings

· Must be able to efficiently read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information

· Must be able to prioritize and plan work activities as to use time efficiently

· Must be organized, accurate, thorough and able to monitor work for quality

· Must be dependable, able to follow instructions, respond to management direction, and must be willing to improve performance through management feedback

· Must be proficient with computers and have experience using Microsoft Word, Excel, Outlook, PowerPoint, and HRIS

· Associate Degrees in HR and/or 1-2 years of HR admin or related field experience required

· Bilingual in Spanish and English strongly preferred

Blake’s Lotaburger’s policy of equal opportunity includes the following: race, religion, ethnicity, national origin, ancestry, familial status, gender, sexuality, gender identification, sexual orientation, age (40 and over), veteran status, genetic information, or physical/mental disability (or perceived disability) or any other status protected by local, state or federal law.

This EEO policy applies to all decisions regarding recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and terms and conditions of employment. Blake’s Lotaburger will not tolerate any form of harassment, discrimination, retaliation on the basis of any status protected by local, state, or federal law.

Blake’s Lotaburger, LLC will provide reasonable accommodations for qualified individuals with disabilities. To request reasonable accommodation, contact the Human Resources Department at HR@lotaburger.com or 505-884-2160 Ext. 1644.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.