Hotel House Person - LI/Huntington Hilton, Melville, NY
· Ability to communicate effectively with the public and other employees.
· Prior housekeeping experience helpful.
· No employee will pose a direct threat to the health/safety of self or others.
PERFORMANCE STANDARDS
· CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
· WORK HABITS: Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.
· PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.
· SAFETY AND SECURITY: Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.
· JANITORIAL SERVICES: Meet the hotel standards for cleanliness of public areas; clean all assigned areas of the hotel on schedule; pass most inspections.
ESSENTIAL FUNCTIONS
· Constantly. Maintain work area neat and organized.
· Constantly. Report all unsafe conditions immediately.
· Frequently. Clean lobby area (e.g. dusting, vacuuming, and polishing).
· Frequently. Clean pool area and exercise facilities.
· Frequently. Clean vending areas.
· Frequently. Cleaning toilets, sinks, mirrors, floors and counter tops in public and employee restrooms.
· Frequently. Complete all other duties as assigned by supervisor to include cross training.
· Frequently. Maintain equipment and report needed repairs to maintenance.
· Frequently. Replenish restroom and pool supplies as needed.
· Frequently. Responsible for sweeping, vacuuming and refuse disposal.
· Occasionally. Attend all mandatory meetings.
PHYSICAL REQUIREMENTS
· SITTING: Rarely.
PHYSICAL REQUIREMENTS (continued)
· STANDING/WALKING: Frequently. Walking up to two miles per day on cement, tile, asphalt and carpet.
· CROUCHING (BEND AT KNEES): Frequently. Cleaning low places.
· KNEELING/CRAWLING: Rarely.
· STOOPING (BEND AT WAIST): Frequently. Cleaning low places and picking up things from ground.
· TWISTING (KNEES/WAIST/NECK): Rarely. Moving furniture to clean.
· CLIMBING: Occasionally. Climbing stairs, step ladder to clean high places.
· BALANCING: Occasionally.
· LEG/FOOT USE: Rarely.
· REACHING (OVERHEAD/EXTENSION): Frequently. Cleaning high places or behind furniture.
· HANDLING/GRASPING: Frequently. Handling trash and cleaning supplies.
· FINGERING/FEELING: Rarely.
· PUSHING/PULLING: Frequently. Average weight: 10 lbs.; maximum weight: 50 lbs.
· LIFTING/CARRYING: Frequently. Average weight: 10 lbs.; maximum weight: 30 lbs.
· OTHER PHYSICAL DEMANDS: Rarely.
Job Type: Full-time
Salary: From $16.00 per hour
Benefits:
Schedule:
Experience:
Work Location: In person