Benefits:

401(k)

401(k) matching

Company parties

Paid time off

Training & development

PURPOSE: Assist the Operations Manager and General Manager with office functions such as: scheduling calls to customers, answering inbound calls, providing general customer service, and filing and organizing company information. This position will have a focused responsibility on Accounts Receivable & Accounts Payable and payroll; as well as being responsible for social media posts and some inside sales functions.

The perfect candidate will need minimal training with Google applications, experience with running payroll, and be accustomed to juggling phone calls along with routine work. This position will be in an office, report to the Operations Manager, and be in a position of trust.

CAPABILITIES

Arrive on time and ready to work. The work shift will be primarily 9am - 5pm, Monday thru Friday

Working knowledge of office technology- computers, internet based phone, Google suite of applications, social media, etc

Ability to learn and accept feedback, positive and corrective

Pleasant and courteous on the phone

Be highly organized and possess excellent communication skills.

Self-starter and independent worker

General Overview of Responsibilities:

Run weekly Payroll

Create basic content for Social Media posts

Filing, copying, faxing, correspondence, order supplies, etc.

Assist colleagues: office staff and foreman.

Answer phones, distribute messages, follow-up on phone messages. Represent our company in a professional manner, most likely being the first person the customer comes in contact with. Answer any questions, paving the way for the estimator.

Schedule estimate appointments.

Send pre-appointment materials introducing company.

Send “Thank you for Referral” gifts, and documents

Update and maintain customer database.

Process credit card payments.

Edit estimates and work orders as needed in the CRM

Keep certain items stocked: Pens & Sticky Pads. Lead Books, Envelopes, Folders, etc. Act in a timely manner on requests from other employees

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.