Benefits:
Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose: The role purpose of a bowling and games host/hostess at Uptown Alley is to ensure that guests have an enjoyable and memorable experience while participating in various activities such as bowling, arcade games, laser tag, and other attractions offered at the facility.
Key Responsibilities:
Strategic and Financial Responsibilities
Sales and Promotion
Operational Responsibilities
Attraction Management
Lane Assignment and Game Management
Cleaning and Maintenance
Customer Service Responsibilities
Guest Interaction
Customer Service
Teamwork and Collaboration
Education & Qualifications:
Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
High School Diploma or Equivalent
Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience:
Desirable - Previous experience in a high volume restaurant
Skills & Competencies:
Customer Service Skills
Communication Skills Organizational Skills
Desirable - Problem-Solving Skills
Technological Proficiency
Guest Management Systems
Desirable - POS Systems
Personal Qualities:
Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
Languages:
English
Desirable - Spanish
Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH