Job Description

BOXOUT, is expanding and growing. We are a Northeast Ohio based company with over 75 years of continuous success selling nationally to healthcare and medical practices.

As an essential business, we are committed to providing quality products and excellent service to our customers that depend on us. Our model and strategy is prepared to meet the unique needs of an ever changing health and wellness market, which lends itself to new and growth opportunities. Our core values promote professional and personal growth.

We are located in a 108,500 square foot contemporary facility in Hudson, Ohio that provides an energetic environment where teamwork and collaboration are encouraged. Employee health and safety is a top priority. Our safety protocols follow best practices and meet all state guidelines for hygiene, sanitation, disinfectant measures and social distancing.

We are currently looking for a professional, motivated ECOMMERCE COMMUNICATIONS SPECIALIST to join our team!

In this position you will be working in a high volume, Omni-Channel business, operating multiple storefronts including Amazon, eBay, Wal-Mart and Google, with other team members. As an ECOMMERCE COMMUNICATIONS SPECIALIST, responsibilities include managing product content and listings, monitoring metrics and recognizing trends, and partnering with functions throughout the business to drive growth.

RESPONSIBILITIES:

· Manage Omni-Channel product listings

· Monitor online marketplace metrics to proactively recognize trends and opportunities for growth and improved profitability

· Develop materials and strategies for the launch of new products throughout the Omni-channel

· Monitor and respond to customer reviews and comments

· Identify unauthorized sellers and initiate removal actions

· Identify, suggest, and implement improvements to our e-Commerce website

· Evaluate changes in the marketplace.

· Consistently monitor vital brand/sales metrics and analytics to report overall health

· Focus on change and optimization to drive improvement

· Possess professional persona and collaborate well with team members

· Demonstrate exceptional writing ability and effective communication skills

· Competitor analysis and keyword research

· Define and manage competitive retail selling strategy around price and mix

· Accountable for buy box %, revenue, inventory and vendor performance

· MAP (Minimum Advertised Price) enforcement

· Weekly and monthly reporting to vendors

· Assist with the launch of new programs

· Provide insights for store planning

· Partner with e-Commerce, Marketing, Sales, Analysts and New Business Development

· Oversee performance of ratings and reviews on product and storefront

· Perform other duties as assigned

REQUIREMENTS:

· Ability to multi task

· Strong communication skills, verbal and written

· Proven, strong analytical ability

· Ability to negotiate

· Ability to resolve channel, product and vendor issues

· Attention to detail

· Experience with ecommerce platforms

· Results oriented

We offer:

· Competitive salary and bonus

· Career path planning and growth opportunities

· Opportunities to participate in committees related to company culture, environmental sustainability and charity work

· On site fitness center, personal training, health risk assessments and walking trail

· Paid days for charity participation

· Comprehensive benefits package

· Mountain Climber program

Company Description

Boxout is a family-owned, national distributor of spa, massage, beauty, fitness, rehabilitation, chiropractic, and health, & wellness products. Our 72-year history includes building one of the largest distribution businesses that provided medical supplies to chronic disease patients in the U.S. This required expertise in managing sku-intensive, life-sustaining supplies critical to the well-being of our customers. Experience servicing the consumer, professional and business-to-business markets has built a strong standard of distribution rigor and precision for the more than 1,300 manufacturers we represent today.