Branch Manager

Location: Auburn, MA
Type: Full-Time, Exempt

About the Role:

Our Client, a trusted provider in the distribution and building materials sector, is seeking 2 skilled Branch Managers for their Bellmawr, NJ and Auburn, MA locations. This critical role oversees branch operations, drives sales, manages staff, and ensures a safe, efficient, and customer-centered environment. As Branch Manager, you will actively implement strategies to enhance productivity, customer satisfaction, and profitability.

Key Responsibilities:

• Market Growth: Maintain and expand market share by fostering strong relationships with both new and existing customers, and continuously identifying growth opportunities within product lines.
• Financial Management: Oversee branch budgets, manage annual forecasts, and monitor profitability. Collaborate with Regional/Area Managers to ensure alignment with corporate objectives and improve operational efficiencies.
• Customer Relationship Building: Develop and sustain key account relationships by identifying customer needs and providing tailored solutions to enhance satisfaction and loyalty.
• Team Leadership & Development: Recruit, train, and develop branch staff, fostering a culture of teamwork, accountability, and high performance. Lead by example in setting expectations and goals.
• Pricing & Vendor Strategy: Create pricing, promotion, and distribution strategies to increase sales and margins. Strengthen vendor relationships to support business goals, working closely with the Regional President to align with vendor strategy.
• Inventory & Receivables Management: Ensure tight control over inventory and purchasing to optimize turnover. Support corporate collections efforts to reduce receivables days sales outstanding (DSO) and enhance branch financial health.
• Operational Excellence: Manage all aspects of product and service issues, purchasing, pricing, scheduling, facility and truck maintenance, and general branch operations. Ensure smooth daily operations and high standards of service.
• Safety & Compliance: Establish and uphold safety protocols to maintain a safe work environment, adhering to all applicable government safety regulations.
• Warehouse Operations Improvement: Collaborate with the finance team to develop business cases for warehouse investments that drive operational improvement and efficiency.

Qualifications:

• Education & Experience: High school diploma or equivalent is required; bachelor’s degree is a plus. Previous managerial experience in branch operations, distribution, or a related industry, with a focus on the building or construction sector, is preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and ERP systems, with the ability to leverage technology for operational efficiency.
• Leadership & Teamwork: Demonstrated leadership skills with the ability to effectively manage, motivate, and develop team members.
• Communication & Negotiation: Strong communication skills, both verbal and written, with solid negotiation abilities to manage customer and vendor relationships effectively.
• Analytical Skills: Ability to interpret financial reports, analyze business performance, and make data-driven decisions to improve profitability.
• Physical Requirements: Ability to walk, stand, and occasionally lift items up to 30 lbs, as well as navigate warehouse and office environments.

Why Join Our Client?

• Comprehensive Benefits: Enjoy a full suite of benefits, including competitive pay, medical, dental, paid time off, and a robust 401(k) match.
• Career Advancement: Work in an organization that supports growth and career development, providing ample opportunities for advancement.
• Dynamic Environment: Be part of a collaborative team that values innovation, customer service, and delivering quality solutions to clients in industrial and construction sectors.

If you’re a motivated, results-oriented leader ready to make a meaningful impact on branch operations and growth, apply today for this exciting opportunity to lead one of Our Client’s branches in Bellmawr, NJ or Auburn, MA!

Advance your career by joining a team dedicated to excellence and customer satisfaction. Apply now!