Branch Manager needed for a heavy machinery company to lead machine, rental, parts and service sales.
Core Responsibilities:
- Lead, mentor and grow branch personnel to achieve maximum success through team building
- Manage assigned Field Sales Reps & Product Support staff
- Manage Branch Profit & Loss Statements
- Recruit, interview and take ownership of all hiring decisions
- Lead and oversee sales efforts, ensuring Sales Reps utilize tools provided, effectively cover their assigned territories, and build strong, lasting customer relationships
- Foster a positive Team environment with branch employees and HMC internal support staff
- Manage all branch risks to promote safety any minimize any financial loss
- Manage site maintenance and maintain a professional appearance at all assigned facilities
Key Success Metrics:
- Maintain adequate staffing levels and coverage at all branches
- Achieve Sales market share and margin objectives as assigned
- Invest frequent time in the field interacting with Sales Reps and Customers
- Maintain acceptable A/R delinquency levels
- Service WIP full awareness all WO’s 7+ days no labor & WO’s aging over 30 days
- Service Efficiency & Productivity track improvements being made
- Service Warranty Recovery & PIPs completed on-time
- Parts Margin % in line with acceptable levels
- Parts Inventory stocking levels and space requirements
- Compliance with all Parts and Service polices & procedures
- Works professionally and transparently with all other Branch Managers
Qualifications & Requirements include: - 7 years+ relevant experience in the heavy equipment industry
- Proven track record with strong coaching, mentoring, and team building skills
- Well-developed personal networking skills
- Strong oral presentation and written communication skills
- Ability to handle multiple tasks and switch priorities effectively
- Ability to travel 25%-50%
- Proficiency with standard Microsoft Office business software and other common PC tools
- Willingness to learn new skills
- BS/BA degree preferred