Overview

As a Branch Manager overseeing Porta Kleen’s CCTV services and new business ventures, you’ll drive operational excellence, develop emerging service lines, and lead a skilled team of technicians. This leadership role blends team development, client relationship management, and strategic growth, helping to shape the future of Porta Kleen's offerings.

What you’ll do as a Branch Manager at Porta Kleen

• Lead day-to-day operations of the CCTV service division and new business unit, ensuring service delivery excellence.
• Supervise and support a team of technicians and staff, including hiring, training, scheduling, and performance management.
• Monitor KPIs and service metrics to maintain quality, safety, and compliance with company and industry standards.
• Collaborate with leadership to develop and execute strategies for market expansion and operational efficiency.
• Oversee client relationships, ensuring customer satisfaction through timely communication and responsive service.
• Manage budgeting, resource allocation, and inventory for the branch and its service lines.
• Identify new revenue opportunities and contribute to business development efforts.
• Foster a culture of safety, teamwork, and innovation aligned with Porta Kleen’s values.

What you’ll need

• 5+ years of experience in operations, field service management, or related industries; experience in CCTV or technical services preferred.
• Proven leadership experience managing field teams and service operations.
• Strong business acumen with the ability to interpret financial and performance data.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and field service management tools.
• Ability to travel regionally as needed and manage multiple priorities.
• Valid driver’s license and clean driving record.

Why you'll enjoy working at Porta Kleen

At Porta Kleen, you’ll be part of a team that values Respect, Innovation, Teamwork, Excellence, and Stewardship (RITES) while delivering a premier service experience through safe and innovative solutions. We invest in our employees with competitive benefits, including medical, dental, vision, paid time off, advancement opportunities, and a 401(k) with company matching—plus a generous $2,000 referral bonus. If you're looking for a workplace where your contributions are valued, your growth is supported, and you can make a real impact, Porta Kleen is the place for you!

Required Skills

Required Experience