Brand Manager

The Mosquito Authority and The Pest Authority

Brand Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Main Line Brands is a multi-brand franchisor that helps people own and operate businesses across three brands. In this role, you will focus on the Mosquito Authority Brand and its sister company, Pest Authority. The brand manager will work with independently owned and operated Mosquito Authority and Pest Authority locations to ensure their successful marketing efforts. This role is a liaison between the organization's marketing function, which operates similarly to an internal marketing agency, and our franchisees, essentially our clients. You will help each franchisee with anything supporting their marketing efforts, from assisting with uniforms or trade show booths to helping with their websites. You may have some opportunities to provide presentations to the network of franchisees. This is a strategic and consultative role.

    Responsibilities

    Answering marketing tickets from franchisees

    Develop marketing strategy and annual calendar with supporting content

    Content creation for the franchise system primarily focused on email marketing

    Manage a bi-weekly newsletter to franchisees

    Maintain brand-level social media on Facebook, YouTube, Instagram, and LinkedIn, including monitoring and responding.

    Ensure digital properties, including Google My Business and Facebook accounts, are correctly structured in a parent-child relationship between the brand and locations

    Assist franchisees with location-specific marketing initiatives

    Monitor KPIs and proactively reach out to help franchisees to develop a plan to improve KPIs.

    Project management across brands and complex projects

    Assistance with a variety of projects on an as-needed basis

    Provide education to franchisees on marketing

    Requirements

    Customer service experience is required. Agency customer service experience is a plus.

    As a Brand Manager, you'll need to be highly responsive. The fast-paced nature of the role requires you to be quick to address marketing tickets from franchisees and to proactively reach out to help them develop plans to improve their KPIs.

    Reliability is key in this role. You'll need a proven track record of thorough follow-through to ensure that marketing strategies and content are developed and implemented effectively.

    Project management skills

    Functional knowledge of digital marketing, including social media, SEO, PPC, email marketing, and web development.

    Working knowledge of Google Business Profile

    Strong written communication skills

    Leadership skills

    Presentation skills, including developing decks and presenting them

    Ability to multitask

    Flexibility to work on a variety of different projects. (e.g., one day, you might be writing email copy, and the next day, you may be developing a shot list for a video shoot)

    Willingness to do repetitive tasks like loading email templates for every location

    Preferred

    Digital marketing or web development experience

    Agency experience

    Franchise experience

    Journalism degree or proficiency in AP Style

    Project management certification or agile

    Copywriting skills

    Graphic design skills

    Content strategy

    Experience with Marketing Pro or other email marketing automation platforms

    Entrepreneurial spirit

    Interest in learning and growing with the brand

    Intrapreneur

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.