The Aquatics Manager at British Swim School of SLC will gain fulfillment through leading our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.” In this position, you will be responsible for recruiting, training, coaching, developing and retaining a dynamic swim instructor team. This will result in the retention, success, and positive customer experience of our students and families in the British Swim School Aquatics Program. A passion and love of the water and working with children is a must!

This is a part-time job (up to 30 hours/week) with the ability to become full-time as operations scale. You will need to work a flexible schedule on weekday afternoons / evenings and part-day weekends across our two locations in the Salt Lake Valley.

Knowledge, Skills, and Abilities

Enthusiastic, assertive personality with strong relationship and customer service skills

Strong written and oral communication skills

Disciplined to follow and enforce schedules, company policies, and safety procedures

Critical thinking, problem solving, and strategic planning

Able to demonstrate and/or have knowledge of freestyle, backstroke, breaststroke, and butterfly swim strokes

Effective leadership built on trustworthiness and fun energy

Roles and Responsibilities:

Hire, supervise, support, train, coach, develop and retain a dynamic team of swim instructors

Identify areas of opportunity, develop and execute action plans to address challenges, and improve results in customer retention, revenue, and expense containment

Conduct training, reviews, recognition, and individual development of aquatics staff

Manage underperforming aquatics associates utilizing personal improvement plans, coaching and disciplinary tools

Manage staff schedule of aquatics team including time off requests and call-outs

Conduct classes when needed

Communicate with customers and resolve any issues in a timely manner

Ensure high lesson quality, proper supplies inventory, and safety standards at the pool

Attend appropriate ongoing training locally and with British Swim School corporate

Other responsibilities created in collaboration with the Franchise Business Owner

Minimum Qualifications:

High School diploma or equivalent

Excellent interpersonal communication and organizational skills

Proficiency in Microsoft Office products

Preferred Qualifications:

1+ years of customer service and/or management experience

Experience in swimming or fitness teaching / management is preferred. A specialist aquatics qualification is desirable, but not required.

Lifeguard & CPR/First Aid Certifications (may be obtained during training)

Certified Pool Operator (CPO) certification

Benefits:

Competitive pay based on qualifications and experience

Paid in-depth online and hands-on training

Genuine opportunity for career progression

Opportunity to make a difference in the lives of others

Fun work environment

Employee discounts on lessons and merchandise

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.