Job Description

Got a computer? We got You! BroadPath is offering Remote Customer Service Representative positions and we think you would be a great fit! All you need is a laptop to get started. You’ll love our high speed & connected culture here at BP; embrace it through our concerts, magic shows, trivia nights, group chats and our Bhive platform - it’s one of a kind! We are hiring Customer Service Representatives today, let's connect!

DAY TO DAY STUFF

• Partnership with Fortune 50 and leading Companies nationwide – come work with the best!
• Meaningful connections will be made here, you will advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner
• You will exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance.

MONEY & PERKS!

• Competitive Salary

• Exclusive HiveLife entertainment events, and invitation to join our Diversity, Equity, + Action Committee

• Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one year of full-time employment, you will receive access to our Major Medical Plan, 401K, Career Advancement Opportunities, and our one of a kind Bhive kit

• Uncapped Employee Referral Program & Weekly Pay Days!

AS OUR IDEAL CANDIDATE, you are organized, willing to expand your and grow your career (we love internal promotions). And like us, you’re gritty, embrace coaching, innovative, and are culture focused.

• Bonus points for prior insurance/health plan customer service experience; but don’t worry, not required, we’re here to mentor & collaborate

BYOD – BRING YOUR OWN DEVICE: CANDIDATE WILL BE RESPONSIBLE FOR PROVIDING:

• Laptop or Desktop computer with over 3.9G memory
• USB Headset
• Webcam or external camera
• Mouse (corded/wired)
• Ethernet cable long enough to plug into your personal modem or router for a hard-wired internet connection
• Reliable internet with 15 Mbps download and 5 Mbps upload speed
• 1 Monitor (minimum 19”)

Company Description

Grow with a company that is passionate about helping you maximize your full potential. Become a part of transforming customer and client experience through the utilization of our innovative work from home technology. At BroadPath we believe in assuming the highest intention for others, our employees are empowered through their voices which helps us to continue shaping the emerging future, bringing innovation, and flexibility to the Work from Home Industry.