Job Description

We are seeking a dedicated Post-Production Engineer with a lens towards acting in a technical support specialist capacity responsible for ensuring the smooth operation of post-production processes within our facility. This individual will provide front-line support, troubleshoot technical issues, and collaborate with external providers to resolve workflow challenges. The role also involves maintaining equipment, implementing preventative maintenance programs, and supporting both live and post-production operations.

Responsibilities:

• Act as the primary technical support for post-production operations, providing front-line troubleshooting and technical diagnosis.
• Ensure that all equipment used in the post-production process functions properly and is well-maintained.
• Collaborate with external providers to resolve technical and workflow issues with provided equipment and systems.
• Develop and implement a routine preventative maintenance program, including software and hardware updates.
• Install video and audio equipment for post-production environments.
• Regulate, document, and enforce procedures related to post-production operations.
• Provide support for live production, post-production editing, graphics, EVS (Enhanced Video Systems), Pro Tools, and screening rooms.
• Stay informed about new technologies and trends, contributing to the improvement and development of existing post-production processes and infrastructure.
• Communicate effectively with both technical and non-technical personnel, offering clear explanations of issues and solutions.
• Proactively identify ways to enhance the department’s operations and meet its evolving needs.

This position offers an exciting opportunity to contribute to a dynamic post-production environment where new technologies are embraced, and continuous improvements are encouraged.

Qualifications

Basic Requirements:

• Minimum two (2) years of experience in the technical support of a Post-Production Facility or operation.
• BS degree in engineering or equivalent combination of education and experience.

Desired Characteristics:

• Knowledge and experience with:
  • Avid ACSR in Media Composer
  • Avid Interplay
  • Avid Nexis preferred.
• Excellent written and verbal communication skills, with a strong sense of diplomacy.
• Knowledge of 4K workflows
• Essential experience with Avid Post-Production environments, including Media Composer, Interplay PAM/MAM/Media Central, and Pro Tools.
• Strong hands-on problem-solving skills with broadcast-related equipment and systems, with the ability to meet deadlines and understand the urgent and dynamic needs of an "On-Air" broadcast facility.
• Ability to work both independently and as part of a team with Engineers, Operations, IT, Transmission, and other departments, while maintaining a strong customer focus.
• Proficient in Chyron graphic systems
• Clear understanding of various video and audio CODECs, wrappers, and formats involved in file-based workflows.
• Adobe Production Bundle experience, including After Effects and Photoshop, is a plus.
• Experience and understanding of networking is advantageous.
• Strong understanding of Microsoft Windows and Server Operating Systems, Linux, and Mac OS.
• Working knowledge of data transfer acceleration systems such as File Catalyst, Aspera, Signiant, and SFTP.
• Knowledge or experience with Telestream transcoding.
• Familiarity with Adobe CS Production Bundle & C4D, render solutions, Evertz routing, and control systems.
• Experience and understanding of anti-piracy measures and the relationship with IT security in a Post-Production environment.
• Knowledge of Post-Production workflows and media management.
• Knowledge of Visio, AutoCAD, etc.
• Ability and desire to learn new production technologies.
• Experience with VM platforms is a plus.
• Comms Systems (RTS ADAM/Omneo) knowledge
• Experience with production Control Rooms
• EVS Experience

Additional Requirements:

• Willingness to work overtime, including weekends, with short notice.
• Must be willing to work in Stamford, CT.
• Must be willing to submit to a background investigation.
• Must have unrestricted work authorization to work in the United States.
• It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status, or other characteristics protected by law

Required on-Site : This position is required to be performed full-time from an NBCUniversal-designated worksite.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.