Business Analyst

G

GENESYS Consulting Services, Inc.

Business Analyst

Tallahassee, FL
Full Time
Paid
  • Responsibilities

    Specific Knowledge, Skills, and Abilities (KSAs)

    • A minimum of 5 years of IT and business analysis experience.
    • Knowledge of leveraging both IT solutions and business process improvements.
    • Must demonstrate expertise in business process improvement, business systems requirements definition, testing, and training.
    • Knowledge of methods of data collection and data analysis.
    • Skilled with Azure DevOps, Microsoft Visio, SharePoint, the Microsoft 365 Office Suite, and familiar with business analyst software tools.
    • Skilled with writing queries for a Microsoft SQL Server database.
    • Proven communication skills, both orally and in writing, with technical and non-technical staff, and all levels of management.
    • Must possess strong analytical and problem-solving skills.
    • Ability to communicate complex ideas to technical and non-technical staff, as well as all levels of management, both orally and in writing.
    • Ability to elicit requirements using interviews, document analysis, requirements workshops, surveys, and site visits.
    • Ability to map or diagram business processes, use cases, tasks, and workflows.
    • Ability to test custom software and manage bug fixes using the defect life cycle.
    • Ability to train end users on custom software. Ability to create user manuals for custom software and develop training materials.
    • Ability to establish and maintain effective working relationships with others.
    • Ability to work independently and in a team to meet deadlines.
    • Ability to plan, organize, and coordinate multiple work assignments.
    • Ability to organize data into logical formats for presentation in reports, documents, and other written materials.
    • Ability to conduct fact finding research.
    • Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflows, and other activities relating to the continuous improvement of processes.
    • Goal oriented, action focused, pragmatic, and self-disciplined.

    GENESYS Consulting Services, Inc. is proud to be an equal opportunity employer.