Job Description
Job Description
PCIS is a dynamic company seeking a Business Analyst to work under the guidance of the Quality Assurance Lead to provide Tier I support for Quality Assurance and Business Analysis. The Business Analyst will help provide full-cycle Production Support by utilizing their problem-solving skills to triage and complete impact analysis, write business requirements to guide the development team, design and execute test cases, and provide UAT guide to PCIS’s Client End-Users.
Responsibilities:
- Work with the Product Support Team to clarify business requirements, map them to systems capabilities, and write business use cases for development
- Develop test plans, test cases; perform gap analysis of test coverage
- Analyze range of data processing problems
- Understand user requirements and procedures
- Work with developers to perform root-cause analysis and preliminary problem diagnosis
- Identify, analyze, and document defects, questionable functions, errors, and inconsistencies
- Reproduce and confirm client software issues
- Fully plan, coordinate and execute testing with external parties who interface with Hiring Company
- Prioritize and track internal software issues; provide progress reports
- Create or facilitate the writing of user documentation
- Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams
- Support the collection and reporting of software quality metrics
- Participate in peer review of test deliverables
- Review computer system capabilities, workflow, and scheduling limitations
Qualifications:
- BS in MIS, Computer Science, Software Engineering, or related field or 1-3 years related experience
- Previous experience in IT, computer science, or other related fields
- Ability to evaluate software systems
- Experience with Query Language such as SQL
- Strong problem solving and critical thinking skills
- Background in IT-related development/maintenance projects – you will be partnering closely with technical teams and sharing and propagating the business requirements
- Proficient computer skills and experience with computer programs such as MS Office (Word, Excel,Outlook)
- Knowledge of automated test tools such as Selenium, Eclipse, Jenkins and Git Hub is highly desirable
- Knowledge of JAMstack Ecosystem is a plus
- Strong ability to thrive in a fast-paced and changing environment.
- Demonstrated ability to meet deadlines in a software development environment
- Strong problem-solving skills and troubleshooting skills including the ability to solve practical problems
- Ability to read and interpret documents, computer systems, user documentation, business requirements and procedure manuals
- Strong communication ability and be able to put ideas into a tangible form
- Proven ability as a team member, builds trust among colleagues, is a continuous learner, and focuses on delivering capabilities for the customer.
- Experience in P&C Insurance domain ideal.
- Some travel may be intermittently required.
Company Description
PCIS is a boutique, NYC-based technology company, specializing in developing, implementing and supporting SaaS-based Risk & Claims applications for fortune 500 companies and large governmental entities. PCIS' culture is a unique blend of a fast-paced and innovative startup with the stability and longevity of staple in the established insurance tech industry. PCIS focuses on introducing emerging technologies and game-changing data modeling in the Claims, Risk Management, and Policy Management arena for its clients.
Company Description
PCIS is a boutique, NYC-based technology company, specializing in developing, implementing and supporting SaaS-based Risk & Claims applications for fortune 500 companies and large governmental entities. PCIS' culture is a unique blend of a fast-paced and innovative startup with the stability and longevity of staple in the established insurance tech industry. PCIS focuses on introducing emerging technologies and game-changing data modeling in the Claims, Risk Management, and Policy Management arena for its clients.