Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

The Opportunity

For 30 years, Rapid Legal has helped to define and transform the legal support services industry with its vision and commitment to customers, the courts, and a party’s right to due process under the law. Rapid Legal is a company with deep industry and technology expertise and experience and a best-in-class legal services SaaS management platform, LegalConnect®, for delivering legal support services, including electronic filing of court documents (“eFiling”), physical court filings, and service of process. Trusted by thousands of law firms, government agencies, and companies today, Rapid Legal is poised for accelerated growth in California. With a heightened focus on selling and delivering legal support services in a rapidly changing legal industry.

*Please note that this is an “on-site” position

Position Summary:

The Business Analyst is crucial in identifying, improving, and developing technology solutions that drive our strategic goals. Working at the intersection of business and technology, the Business Analyst will thoroughly understand business processes and data analysis while continuing to develop their analytical, organization, and communication skills.

Responsibilities:

Eliciting, analyzing, specifying, & validating requirements and creating workflows, user stories, or defect reports.

Be aware of the backlog’s health and manage the progress and maintenance.

Work with the product managers to understand the business vision, priorities, and expectations.

Present new ideas, tools, and resources to improve the product evolution process.

Support scrum master in daily scrum activities.

Take initiative to respond to all team’s communication to ensure that development continues to move forward.

Owns and brings to fruition all features that they are responsible for.

Makes final decisions on the priority of defects and/or user stories.

Ability to liaise between lines of business while working with a wide range of stakeholders and collaborating with your team.

Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.

Write requirements and documentation with consistency & accuracy.

Manages the prioritization, including business value, of product items.

Assists the engineering team with removing impediments and blockers.

Works on backlog items and feature readiness by partnering up with client’s stakeholders, requestors, and SME’s of any other business units.

Steps outside of the comfort zone to learn new skill sets that pertain to our product team needs.

Takes the initiative to partner with the training teams to ensure that the details being communicated in the field align with the details of the feature.

Play a large role in UAT to ensure a successful release.

Maintain a positive and excited attitude so your team feeds off that energy.

Attends backlog refinement and conducts refinement review.

Works hand in hand with the scrum master to ensure team readiness for sprint planning, sizing, sprint completions, demos to business, and meeting release dates.

Being available, clarifying, and removing ambiguity to the scrum team regarding any stories or features.

Assists in all scrum ceremonies and managing sprint completion.

Expectations are not limited to the above

Qualifications

Proficiency in a cloud environment. AWS, S3, API’s, Jira

Proficiency in business applications, data usage, and management

Expertise in managing backlogs and creating various reports (burndown, velocity, capacity, etc.).

Proven self-starter with strong communication and presentation skills who can translate complex business problems and solutions into easily consumable content.

Experience with Agile and Scrum methodologies and PMO

Strong internal and external customer focus

High-level proficiency in MS Office products and working knowledge

Advanced proficiency with user story definition acceptance criteria writing in addition to facilitating highly effective refinement sessions

Desired Education/Experience:

BS/BA degree

Business Analysis Certificate desired

At least 2 years of experience in this field of work is preferred.