Business Consultant (Day Time)– Baton Rouge, LA Entrepreneur Magazine’s #1 Ranked Commercial Cleaning Franchise and #1 Fastest Growing Franchise is looking to fill a Business Consultant Position for its Southeast Louisiana Market. This position is critical to the success of the company and offers an excellent career opportunity for the right person. This position is focused on account retention and franchise development and plays a critical role in the growth of the company. This position reports to the Regional Director and Vice President of Operations of the company respectively.
Major Responsibilities
Work well with Customers and Franchisees to deliver top notch customer satisfaction
Provides same day resolution to customer complaints
Manage territory and build strong customer relationships, quality control and brand loyalty
Assist Corporate with Franchise Owner Training Classes
Achieve full compliance with inspection schedules and 99+% client retention rates
Work with Franchisees on business management coaching, employee training, and overall business skills development
Identify and sell value added services to customers
Perform site visits & account inspections with feedback and recommendations to franchisees, manage new account start-ups
Identify and sell special service work at existing client accounts
Job Requirements
An independent self-starter with the ability to multi-task
4-year undergraduate degree in a related discipline, preferred but not required
3-5 years’ experience in management, customer service, account or territory management, or field service
Consultative style, but represents Jan-Pro Brand with enthusiasm
Detailed, disciplined and organized individual, with an ability to lead and coach people in an organized way
Excellent written and verbal communication skills & good computer skills
Excellent driving record
Ability to work in a fast-paced environment
Hours for the position are primarily business hours, with availability needed after hours and weekends as needed/required
Jan Pro Offers
Full time position with the #1 company in the industry
Competitive Base Salary, Bonus, Commission and Incentive Pay
Health Benefits, 401K, Paid holidays and Vacations
Company Vehicle
All work is local with no overnight travel required
Schedule:
8-hour shift
Education:
High school or equivalent (Required)
Bachelor’s degree (Preferred)
Experience:
Operations or office: 3 years (Required)
Work Location: On the road