Business Consultant

Lajp Llc

Business Consultant

Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Business Consultant (Day Time)– Baton Rouge, LA Entrepreneur Magazine’s #1 Ranked Commercial Cleaning Franchise and #1 Fastest Growing Franchise is looking to fill a Business Consultant Position for its Southeast Louisiana Market. This position is critical to the success of the company and offers an excellent career opportunity for the right person. This position is focused on account retention and franchise development and plays a critical role in the growth of the company. This position reports to the Regional Director and Vice President of Operations of the company respectively.

    Major Responsibilities

    Work well with Customers and Franchisees to deliver top notch customer satisfaction

    Provides same day resolution to customer complaints

    Manage territory and build strong customer relationships, quality control and brand loyalty

    Assist Corporate with Franchise Owner Training Classes

    Achieve full compliance with inspection schedules and 99+% client retention rates

    Work with Franchisees on business management coaching, employee training, and overall business skills development

    Identify and sell value added services to customers

    Perform site visits & account inspections with feedback and recommendations to franchisees, manage new account start-ups

    Identify and sell special service work at existing client accounts

    Job Requirements

    An independent self-starter with the ability to multi-task

    4-year undergraduate degree in a related discipline, preferred but not required

    3-5 years’ experience in management, customer service, account or territory management, or field service

    Consultative style, but represents Jan-Pro Brand with enthusiasm

    Detailed, disciplined and organized individual, with an ability to lead and coach people in an organized way

    Excellent written and verbal communication skills & good computer skills

    Excellent driving record

    Ability to work in a fast-paced environment

    Hours for the position are primarily business hours, with availability needed after hours and weekends as needed/required

    Jan Pro Offers

    Full time position with the #1 company in the industry

    Competitive Base Salary, Bonus, Commission and Incentive Pay

    Health Benefits, 401K, Paid holidays and Vacations

    Company Vehicle

    All work is local with no overnight travel required

    Schedule:

    8-hour shift

    Education:

    High school or equivalent (Required)

    Bachelor’s degree (Preferred)

    Experience:

    Operations or office: 3 years (Required)

    Work Location: On the road