Benefits:
Health insurance
Opportunity for advancement
Paid time off
Company Description Berry Virtual is a leading virtual staffing company based in Los Angeles, CA, offering strategic business growth solutions through elite global staff, business advisory, marketing, and finance services. With a seasoned executive team boasting over a century of combined experience, our expertise in best practices, strategy, and scaling processes has propelled over 1500 companies to new levels of success.
Role Description This is a full-time on-site role for a Business Consultant at Berry Virtual in Los Angeles, CA. The Business Consultant will be responsible for providing analytical insights, consulting services, management consulting, and effective communication to drive business growth and development.
Key Responsibilities:
Manage a portfolio of business owners, ensuring retention, satisfaction, and growth.
Build strong relationships with key client stakeholders and serve as the primary point of contact.
Collaborate with businesses to assess their needs and match them with Berry Virtual’s Virtual Assistant and service offerings.
Drive new sales, cross-sell, and upsell services such as website development, social media management, and additional staffing.
Monitor VA (Virtual Assistants) performance and client satisfaction, ensuring high engagement and quality service delivery.
Track account metrics including revenue, profit margins, VA placements, client satisfaction, and engagement.
Work closely with the Client Success Managers (CSMs) to ensure consistent communication and support for clients and virtual assistants.
Prevent client poaching by proactively identifying and addressing concerns related to VAs.
Prepare and present reports on client evolution, revenue tracking, and client engagement to leadership.
Qualifications
Analytical Skills, Consulting, and Management Consulting abilities
Strong Communication skills
Expertise in Finance
Expertise in HubSpot is a plus
Excellent problem-solving and critical thinking skills
Experience in strategy development and implementation
Ability to work collaboratively in a team environment
Bachelor's or Master's degree in Business Administration, Finance, or related field