Business Development Center Representative (BDC)

The Ford Store San Leandro

Business Development Center Representative (BDC)

San Leandro, CA
Full Time
Paid
  • Responsibilities

    Are you a people person who thrives on helping customers? Do you have excellent communication skills? If so, The Ford Store San Leandro—a family-owned and operated dealership—is looking for you! We’re seeking a motivated BDC Representative to join our growing team.

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    What You’ll Do:

    ● Answer inbound calls, emails, and texts to assist customers.

    ● Schedule appointments and follow up with potential leads.

    ● Provide excellent customer service while promoting our dealership's inventory.

    ● Maintain accurate records of all customer interactions in our CRM system.

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    What We’re Looking For:

    ● Bilingual (English and Spanish) is a bonus, but not required.

    ● BDC experience is a bonus, but not required.

    ● Excellent communication and phone skills.

    ● Ability to work independently and as part of a team.

    ● Customer service experience is a plus.

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    Why Work With Us?

    ● Family-Owned and Operated: Join a team that values integrity, teamwork, and community.

    ● Great Benefits: Competitive pay, medical, dental, vision, and 401(k) options.

    ● Growth Opportunities: We invest in our team and promote from within.

    ● Positive Work Environment: A supportive team and leadership that values you..

    ● A Great Team: Work alongside professionals who care about success and customer satisfaction.