Position: Business Development Manager – Freight Forwarding Sales Focus: Air, Ocean, Domestic
Our clients are seeking a dynamic and experienced Regional Sales or Business Development Manager. The ideal candidate will be responsible for bringing and managing a book of business while driving regional sales growth in import/export (air/ocean) and domestic/international freight. The BDM will collaborate closely with the Branch Manager and VP of Sales to achieve revenue targets and promote the company’s services across a designated territory.
Key Responsibilities:
Business Development:
Identify and develop new business opportunities through research, prospecting, and customer visits within a defined geographical area.
Build strong relationships with potential clients and close new business opportunities.
Expand market share and meet financial targets for volume, revenue, and profit within assigned territories.
Client Retention & Growth:
Manage existing client relationships to maintain and increase market share.
Ensure a high level of client satisfaction through regular communication and resolving any sales or delivery issues.
Work with the Pricing team to develop competitive client pricing strategies.
Regularly monitor and manage clients' credit lines within company guidelines.
Sales & Account Management:
Utilize CRM tools to maintain and update client information.
Provide regular updates and budget reviews for management.
Follow up with new clients after their first shipment and maintain strong ongoing relationships.
Client & Supplier Management:
Ensure customer requests related to commercial activities are handled promptly and at the highest service levels.
Adhere to client service level agreements and ensure responsible client entertainment activities.
Qualifications:
3+ years of sales experience in the freight forwarding industry.
Proven ability to bring over an established book of business (no non-compete restrictions).
Strong verbal and written communication skills, with the ability to engage effectively with clients and internal teams.
High-level organizational and time management skills.
Proficiency in Microsoft Office and experience with CRM systems.
A strong commitment to meeting and exceeding client expectations.
Skills & Abilities:
Self-motivated with a results-driven mindset.
Exceptional people and communication skills.
Strong problem-solving, negotiation, and presentation abilities.
Excellent time management and organizational skills.
This role offers a unique opportunity for a motivated sales professional to significantly contribute to our client’s success while benefiting from competitive compensation and growth potential.
Salary - base plus commission and amazing benefits
This is a remote position.