Are you passionate about making a difference in your work? Do you want to help others, especially seniors and veterans? This could be your next career opportunity if you are a sales professional or want to transition into the growing healthcare services sector. We seek a driven business development sales professional to help develop referral networks, educate patients and families, and make a significant impact. If this resonates with you, we would love to hear from you.
Responsibilities and Key Performance Indicators:
- \- Grow business by 8-10% annually
- \- Set appointments and host regular educational meetings with families, surviving spouses, and support groups in the community on long-term care and aging
- \- Conduct 30-35 in-person (or Zoom) visits per week
- \- Nurture 20-25 key referral sources monthly
- \- Send regular notes, emails, and texts with updates and thank-you/follow-ups
- \- Build a base of new referral sources and contacts in the senior community (3-5 per month)
- \- Distribute collateral materials and approved content monthly via email
- \- Visit all new clients within 60 days and assist operations with customer service matters.
Job Responsibilities:
- Establish an annual plan and actively use it as a working tool, revisiting it quarterly
- Track all referrers, activities & notes in a CRM system
- -Ensure data is reliable, usable, understandable, and measurable
- Participate in all scheduled quarterly staff meetings.
- Perform all phases of sales & business development activities for assigned territories
- Analyze client needs, make presentations, conduct in-home assessments, potential POC visits, and follow up as necessary
- Report activities, progress, results, and pipeline to the supervisor weekly
- Have regular meetings with the owner to discuss successes, challenges, and opportunities and review the schedule/calendar and results
- Develop an annual plan each fall with the owner and GM, revisiting it quarterly
Required Skills:
- High energy level
- Excellent interpersonal skills
- Strong relationship builder
- Exceptional customer service skills
- High integrity and ability to maintain a high level of confidentiality
- Effective written communication
- Time management skills
- Good organizational skills
- Basic computer skills in a Microsoft Windows/Office environment
Key Success Factors:
- Positive, upbeat, professional business image
- Knowledge of services, scheduling, operations, and billing
- Ability to influence others and ask for the business effectively
- Ability to actively listen, consult, and connect with clients and families
- Ability to communicate information and ideas in person or in writing
- Sustained energy and focus on results
- Collaborative, a strong team player, and a contributor