Quirk Auto Group is looking for a Business Development Center Representative to join our team in Bangor.

Business Development Center Representative is responsible for lead management activities in support of the company's sales and service goals.

Job Summary : Essential duties and responsibilities include the following. Other duties may be assigned.

• Answer incoming calls according to a proven, preset guide, and schedule sales appointments.
• Log customers into our customer relationship management software. (CRM)
• Schedule follow-up contact if no appointment is made in CRM.
• Followup with sales department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
• Contact current customer base on current marketing incentives.
• Respond to customer website request. (Internet inquires)
• Contact internet clients via email and phone to schedule sales and service appointments.
• Notify necessary department to inform of appointments set.
• Forward customer concerns to the correct department manager and follow up.

Job Requirements :

We are searching for the following skill sets.

• Pleasant and engaging phone persona.
• Call center experience a plus but not necessary.
• Strong organizational skills.
• Proven track record of high performance.
• Strong record of positive customer service.
• Team orientated.
• Valid driver's license with a good driving record.

Benefits include: Our team members enjoy a positive working environment with opportunities for professional growth and advancement within the organization. Our team also enjoys the following comprehensive benefits program.

• Medical Coverage
• 401(K) plan
• Employee discounts on vehicle purchases, Insurances, parts & services.
• Paid time off
• We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long tern disability and supplemental life insurances.
• Continued training
• Opportunities for career advancement.

Come Work For Quirk. You'll find unlimited income potential, paid time off, 401(k) program, health, dental, life, and disability insurance, employee vehicle purchase program and fantastic advancement opportunities.