Here's why we need your help

We need a Business Development Representative (BDR) to help build and fill the top of our sales funnel by identifying and creating new qualified sales leads and appointments for the sales team. BDR's play a crucial role in building trust and developing initial relationships with treatment centers listed on Recovery.com, with the goal of exploring potential advertising partnerships. In this role, you will be responsible for pre-qualifying prospects and conducting outbound calls and emails to schedule appointments for the BD team.

Work Location

This hybrid role is required to be in office 2-3 days a week, with flexibility to work from home occasionally.

How you know you're being successful

• You are meeting established success metrics and improving the quality of the sales pipeline by setting qualified appointments
• You keep the top of the funnel full to maintain a healthy, high-converting pipeline
• You are able to collaborate seamlessly with internal teams
• You maintain a self-starter - “figure-it-out” attitude to continue successfully scheduling new qualified appointments

We'll expect you to do things like these:

• Establish active communication and engagement with prospects to create new leads and appointments
• Ensure completeness of prospect records in CRM by extensively gathering information from various sources including phone and email outreach
• Effectively communicate with prospective treatment providers and schedule Discovery Meetings for the team
• Collaborate with both our Research and Marketing teams to meet established Business Development revenue goals and KPIs

Required Qualifications

• 1-3 years experience in similar role (sales or as a customer-facing representative)
• Experience gathering or creating and updating customer information through phone and email outreach in a high-volume environment

What we think will improve your chances of success:

• Previous experience in a Business Development, Sales or customer-facing role
• Experience or ability to learn and competently multitask on several platforms including our Customer Relationship Management CRM system.
• Any additional working or volunteer experiences or certifications in the Mental Health or Addiction Recovery sector
• Demonstrated time management skills
• Experience working with other Teams or Departments to achieve Business Development, Sales or Revenue Key Performance Indicators (KPIs) or other metrics
• Completed Bachelors or Associate degree preferred

Travel Expectations

Twice a year for company gatherings, and some additional travel to client sites to build sales funnels and relationships

Compensation

The salary range for this position is $45,000-60,000 base + $20,000 OTE (uncapped), plus eligible benefits. Compensation may be adjusted based on tenure and experience.

Equity Options

In addition to your cash compensation, you will receive options to buy stock in Recovery.com at a set strike price. These options will vest on a four-year schedule and present an exciting opportunity to benefit from the upside of our company's growth.

Quarterly Bonus

An additional 10% of base earnings is paid out quarterly when the company meets its revenue target.

Dane County Housing Stipend

We strongly value in-person work and collaboration, so for full-time employees residing in Dane County, we offer a housing stipend of $689/month in addition to your salary ($8,268/yr; half of the Fair Market Value of a 2BR apartment in Madison according to rentdata.org).

Benefits and Perks

This role is eligible for the following benefits and perks:

• Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid for dependents)
• Short- and long-term disability and basic life insurance
• 401K (100% company match up to 3% and 50% on the next 2%)
• Paid time off, paid holidays, and leaves of absence
• Education Assistance (for educational coursework directly related to your role)
• Flexible hybrid and work-from-home policy

Physical Requirements

• Sit down and operate a computer for extended periods of time
• Able to work in an open office environment

About Recovery.com

Each year, 90% of people who need addiction treatment don't receive it. One of the major reasons is the difficulty in finding a treatment provider, and as people increasingly turn to the internet over family, friends, or medical professionals to find care, Recovery.com is making a difference in thousands of people's lives by providing a comprehensive, user-friendly resource for finding addiction and mental health treatment.

Launched in 2017, Recovery.com is a late-stage startup based in Madison, WI, on a mission to be the the most trusted online resource for connecting patients and mental health providers. We are rapidly growing and profitable, and looking to aggressively capture the market opportunity as we scale to $100M ARR over the next 4 years.

Our core values aren't just words to us! They define who we are and how we work. People who are successful at Recovery.com:

• Regularly show compassion and empathy for customers, patients, and fellow colleagues
• Display vulnerability by demonstrating authenticity with themselves and encouraging it in others
• Strive for growth and humbly seek to improve in all aspects of work
• Demonstrate joy and a positive attitude in every interaction, from office conversations to solving difficult problems
• Exhibit accountability by not only fulfilling their own responsibilities, but helping others in their work as well
• Embrace creativity by testing the norms and being open to new ideas

Equal Opportunity Statement

Recovery.com is an equal opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them.