Business Managers at The Learning Experience are responsible for the financial and operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.
Role Responsibilities:
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP
Drives financial performance and productivity for all operational aspects of the center
Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
Hires outstanding talent and ensures center is fully staffed with high performing teachers
Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
Forecasts future enrollment based on annual graduation
Processes payroll, ensuring the accuracy of timekeeping systems
Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
Manages all vendor relationships- organizes facilities maintenance and technology support
Ensures parent billings, account receivables and collections are accurate and precise
In partnership with Center Director, conducts team meetings to communicate important information and set a direction
CUSTOMER ENGAGEMENT
Drive consistent business results, measured through family retention and conversion, enrollment growth, and efficient business operations.
Manage accounts receivable and payable
Oversee employee payroll
Execute marketing brand campaigns within the center and implement local marketing activities
Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
Lead by example, displaying passion for making a positive impact on the lives of children and employees
Has a strong understanding of the childcare offerings within the community
Qualifications:
2+ years’ center leadership experience in Early Childhood Education (ECE)
Demonstrate business ability with a minimum of 2+ years of experience in a customer-facing sales setting
Ability to leverage data to understand the business and make decisions
Bachelor’s degree in ECE preferred
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.