Full-Time: Business Office Assistant

Join Saint Thomas Hospital for Specialty Surgery's outstanding team!

As a leader in spinal and joint replacement surgery, we are proud of what we’ve achieved, and we believe that it’s our employees who have made that success possible. We strive to take good care of our employees, and we are always looking for exceptional talent. If you’re looking for an opportunity to be part of an extraordinary team, please consider Saint Thomas Hospital for Specialty Surgery. We would love for you to join us!

· Culture: Family oriented, collaborative efforts, open door policy

· Quality Care: One of the only hospitals in Nashville with a Five-Star Rating from the Centers for Medicare & Medicaid Services, Top 5% in the U.S. for spinal surgery, numerous Healthgrades awards for spinal and joint replacement surgery

· Benefits : Health, dental, vision, disability, life insurance, PTO, 401K with company match, competitive compensation, Employee Assistance Program reimbursement for certification/licensure renewals

· Education: Tuition reimbursement, training/in-services

· Recognizing and listening to our employees: Good Catch awards, employee appreciation week, Employee Leadership Committee, Employee bonuses

Job Summary

Under the direction of the Business Office Manager, the Business Office Assistant is responsible for supporting the daily functions of the Business Office which includes patient registration, insurance verification, charge audit, financial counseling, patient calls and interacting with insurance companies for resolution of denials. Successful candidate will possess outstanding multi-tasking+ abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

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Benefits

· Health, Dental, Vision, disability, and life insurance

· Health Savings Account

· Flexible Spending Account

· Retirement plan with company match

· Tuition reimbursement

· 7 paid holidays

· Reimbursement for license renewals

· Paid Time Off

· Competitive compensation

· Employee Assistance Program

Required Skills

Required Experience

• Associates Degree preferred but not required
• Minimum 2-4 years of healthcare medical office experience preferred. Experience in working accounts receivables which includes denial management and other A/R discrepancies required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Understanding of medical terminology.
• Strong computer skills
• Must demonstrate excellent phone etiquette and exceptional customer service skills.