Memorial Hermann Surgery Center, Main Street is a premier outpatient surgical facility in Houston, Texas, committed to providing high-quality, patient-centered care in a safe and efficient environment. Our state-of-the-art center specializes in a variety of surgical procedures, ensuring the best possible outcomes for our patients. We take pride in our dedication to excellence, innovation, and compassionate service, upholding the highest standards of integrity and professionalism.

We are looking for a versatile and detail-oriented Business Office Float to join our administrative team. This role will support various business office functions, including insurance verification, patient registration, scheduling, and billing, ensuring smooth daily operations. The ideal candidate thrives in a fast-paced setting, is adaptable to changing priorities, and enjoys working collaboratively with both patients and staff.

Responsibilities:

• Assist with patient registration, insurance verification, and authorizations.
• Support scheduling, front desk reception, and patient check-in/check-out processes.
• Process billing and payments, ensuring accuracy in financial transactions.
• Communicate with patients regarding insurance benefits, financial responsibilities, and payment options.
• Work closely with clinical and administrative teams to ensure seamless patient flow.
• Follow up on outstanding authorizations, claims, and patient balances.
• Maintain compliance with HIPAA regulations and ensure patient confidentiality.
• Provide backup support for other business office functions as needed.

Required Skills

• Strong understanding of insurance verification, authorizations, and medical billing procedures.
• Knowledge of payer guidelines, including Medicare, Medicaid, and commercial insurance plans.
• Proficiency in electronic health records (EHR) and insurance verification tools.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and adapt in a fast-paced environment.

Required Experience

• Prior experience in a healthcare business office setting, preferably with accounts payable experience.
• High school diploma or equivalent required; additional education in business or healthcare administration is a plus.

Working Conditions and Physical Requirements

• Mobility to move about the facility to supervise employees and activities.
• Office environment typical, but frequent exposures to patient care areas.

_USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. _

• Strong understanding of insurance verification, authorizations, and medical billing procedures.
• Knowledge of payer guidelines, including Medicare, Medicaid, and commercial insurance plans.
• Proficiency in electronic health records (EHR) and insurance verification tools.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and adapt in a fast-paced environment.