Business Office Generalist
SurgCenter of Palm Beach Gardens is a premier, physician-owned ambulatory surgical center dedicated to providing high-quality, patient-centered care in a safe, efficient, and comfortable environment. We specialize in outpatient surgical procedures and take pride in our commitment to excellence.
We are seeking a proactive and detail-oriented Business Office Generalist to support daily administrative and financial operations at our center. This multifaceted role involves patient registration, insurance verification, scheduling, billing support, and front desk reception duties. The ideal candidate thrives in a dynamic healthcare environment, is team-oriented, and has excellent communication and organizational skills.
Greet and check in patients in a courteous and professional manner
Collect and verify insurance information and obtain necessary authorizations/pre-certifications
Accurately enter patient demographics and billing data into the system
Assist with patient scheduling and coordination of procedures
Answer phones, respond to inquiries, and relay messages appropriately
Support medical billing and collections processes, including charge entry and claim follow-up
Maintain HIPAA compliance and confidentiality at all times
Collaborate with clinical and administrative teams to ensure seamless patient flow and quality service
Required Skills
High school diploma or equivalent (Associate’s degree preferred)
Minimum 1–2 years of experience in a healthcare office setting, preferably in a surgery center or outpatient environment
Knowledge of medical terminology, insurance processes, and electronic health records (EHR)
Familiarity with billing software and medical coding is a plus
Strong interpersonal, problem-solving, and organizational skills
Ability to multitask, prioritize, and work efficiently in a fast-paced setting
Required Experience
High school diploma or equivalent (Associate’s degree preferred)
Minimum 1–2 years of experience in a healthcare office setting, preferably in a surgery center or outpatient environment
Knowledge of medical terminology, insurance processes, and electronic health records (EHR)
Familiarity with billing software and medical coding is a plus
Strong interpersonal, problem-solving, and organizational skills
Ability to multitask, prioritize, and work efficiently in a fast-paced setting