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Business Office Support Specialist

Serenity Lane

Business Office Support Specialist

Coburg, OR
Full Time
Paid
  • Responsibilities

    Job description

    Apply for this exciting and fulfilling opportunity as a Business Office Support Specialist at Serenity Lane and Help Change Lives!

    Serenity Lane is looking for compassionate individuals who share our core belief that recovery from addiction is possible, and who are committed to providing excellent patient care and empowering patients and their families to grow in their recovery.

    Diversity and inclusion are fundamental to Serenity Lane. We believe that diverse perspectives, backgrounds, and experiences enrich our work environment and contribute to our success. We are committed to creating a culture where everyone feels valued, respected, and empowered to bring their authentic selves to work. We welcome individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socioeconomic backgrounds to apply. We actively seek candidates who will add to the diversity of our team and help us achieve our goals through their unique talents and perspectives

    Location: Coburg, OR 97408

    Employment Type : Monday- Friday

    Full-time

    Salary Range: $17.00-$19.00

    Comprehensive Benefits Package:

    • Medical, Dental, and Vision Insurance
    • 403(b) Retirement Plan
    • Life Insurance
    • Education Assistance
    • Paid Time Off
    • Sick Pay
    • Wellness Reimbursement
    • Work-Life Balance Initiatives

    Some of the things you will be working on include:

    • Verify insurance thru web portals and phone

    • Navigate internet, stay on task, and transcribe information accurately and in a timely manner.

    • Provide customer service to our customers and employees.

    • Initiate contact with Debtors and attempts to work out payment arrangements.

    • Answering incoming calls taking/scheduling payments, updating customer information, and other customer service inquiries.

    • Proactively monitor accounts and address a variety of issues and be able to explain accounts.

    • Reconcile accounts, detailed-oriented, organized, EXSL reports and auditing.

    • Posting payments and running credit cards.

    • Provide back up to various team members.

    • Track and maintain bankruptcy, return mail and skip trace.

    • Run monthly statements and prepare files for collection agencies

    As the ideal candidate you are:

    • Very organized,
    • attention to detail
    • a team player with strong multitasking skills

    Experience and Education requirements:

    • High school graduate or equivalent
    • Two years related experiences in medical bill processing and collecting
    • Working knowledge of MS office suite (Word, Excel, Outlook)

    We are looking for individuals who demonstrate the ability to follow through on an issue until resolution is achieved, who value teamwork, who possess strong administrative skills balanced with customer service skills and who enjoy a variety of tasks from input to phone work.

    Drug Free Workplace (free of substances of abuse including Cannabis THC).
    Pre-employment drug screen and criminal background check will be required.
    To learn more about what we do, visit our website at: www.serenitylane.org

    ... Opportunity Employer.

    Serenity Lane encourages women and often underrepresented groups to apply and prohibits discrimination on the basis of any characteristics protected by applicable local, state, federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.”

    Job Type: Full-time

    Pay: $17.00 - $19.00 per hour

    Expected hours: 40 per week

    Benefits:

    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: In person