Interact with clients to understand complex business requirements · Create functional requirement and design for customizations · Document existing process flows and develop future process flows · Develop wireframes · Develop user stories and acceptance criteria · Assist in developing test scenarios and cases · Participate and support rollout and training activities · Interact with clients to understand complex business requirements · Review developer proposed implementation and identify efficient designs · Excellent written and oral English communication and presentation skills

Education and Professional Qualifications • 4+ years’ experience gathering requirements and documenting business processes • Strong teamwork and interpersonal skills

• Ability to develop effective working relationships with all levels of personnel • Strong client-service orientation and focus • Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs • Experience across a variety of industries Minimum Education/Certification Requirements: • Bachelor’s degree in business administration, Information Technology or related field or equivalent experience

Flexible work from home options available.