Business Solutions Intern

Ally Logistics

Business Solutions Intern

Grand Rapids, MI
Part Time
Paid
  • Responsibilities

    Our Technology team is looking for a Business Solutions Intern! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our TMS platform Revenova, a third-party Salesforce app. This internship provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization.

    The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight , Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.

    KEY ATTRIBUTES FOR SUCCESS:

    • HUMBLE : Confidence is key, but so is humility. Our #HUSTLE values say it all.
    • ** HUNGRY : **A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
    • ** SMART : **We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.

    JOB DUTIES / RESPONSIBILITIES:

    • Assist in the configuration, customization, and maintenance of TMS platform
    • Support users by troubleshooting and resolving system issues
    • Assist in documenting system processes and best practices
    • Collaborate with the Tech team to implement new features and enhancements
    • Participate in testing and validation of new software implementations and updates
    • Provide support in training end-users on Salesforce functionality and best practices

    ADDITIONAL PERKS:

    • Comprehensive training program to set you up for success
    • Ongoing professional development opportunities
    • In-office gym with strength equipment, cardio machines, and pelotons
    • Fully-stocked beverage cooler and espresso machine
    • Various team activities and events throughout the year

    QUALIFICATIONS:

    A successful candidate must possess the following traits/skills:

    • Currently pursuing or recently graduated with a degree in Management Information Systems, Business Administration, Computer Science, or a related field
    • Basic understanding of ERP Configuration
    • Strong analytical and problem-solving skills
    • Attention to detail and ability to manage multiple tasks
    • Experience with Excel
    • Ability to work both independently and as part of a team
    • Ability to work a minimum of 20 hours a week

    WHAT YOU WILL GAIN:

    • Hands-on experience with configuring and customizing ERP
    • Experience with change management while implementing new automations
    • Opportunity to develop critical business and technical skills
    • Exposure to practical uses of AI in the workforce
    • Experience with data governance, reporting, and dashboarding
    • Visibility on the intersection of MIS and real business processes
    • Further understanding of the business solutions process

    ADDITIONAL INFO:

    • This role is part-time (20-30 hours per week) and is compensated hourly.
    • This is NOT a remote position.
    • A cover letter is REQUIRED , even if it's brief. Tell us why you are a fit!
    • Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.

    ACCOLADES & INDUSTRY AFFILIATIONS:

    • One of the Inc. 5000 fastest-growing companies four years running
    • One of West Michigan's Best and Brightest Employers
    • Member of Women in Transportation