Our Tech team is looking for a Business Solutions Intern! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our TMS platform Revenova, a third-party Salesforce app. This internship provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization.
The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight , Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS:
- HUMBLE : Confidence is key, but so is humility. Our #HUSTLE values say it all.
- ** HUNGRY : **A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
- ** SMART : **We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.
JOB DUTIES / RESPONSIBILITIES:
- Assist in the configuration, customization, and maintenance of TMS platform
- Support users by troubleshooting and resolving system issues
- Assist in documenting system processes and best practices
- Collaborate with the Tech team to implement new features and enhancements
- Participate in testing and validation of new software implementations and updates
- Provide support in training end-users on Salesforce functionality and best practices
ADDITIONAL PERKS:
- Comprehensive training program to set you up for success
- Ongoing professional development opportunities
- In-office gym with strength equipment, cardio machines, and pelotons
- Fully-stocked beverage cooler and espresso machine
- Various team activities and events throughout the year
QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
- Currently pursuing or recently graduated with a degree in Management Information Systems, Business Administration, Computer Science, or a related field
- Basic understanding of ERP Configuration
- Strong analytical and problem-solving skills
- Attention to detail and ability to manage multiple tasks
- Experience with Excel
- Ability to work both independently and as part of a team
- Ability to work a minimum of 20 hours a week
WHAT YOU WILL GAIN:
- Hands-on experience with configuring and customizing ERP
- Experience with change management while implementing new automations
- Opportunity to develop critical business and technical skills
- Exposure to practical uses of AI in the workforce
- Experience with data governance, reporting, and dashboarding
- Visibility on the intersection of MIS and real business processes
- Further understanding of the business solutions process
ADDITIONAL INFO:
- This role is part-time (20-30 hours per week) and is compensated hourly.
- This is NOT a remote position.
- A cover letter is REQUIRED , even if it's brief. Tell us why you are a fit!
- Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.
ACCOLADES & INDUSTRY AFFILIATIONS:
- One of the Inc. 5000 fastest-growing companies four years running
- One of West Michigan's Best and Brightest Employers
- Member of Women in Transportation