Business Systems Analyst

Career Personnel Services

Business Systems Analyst

Birmingham, AL
Full Time
Paid
  • Responsibilities


    A Birmingham-based Insurance Company is seeking to add a Client Services/Business Analyst to their exceptional team. The candidate will support business growth through the organization’s existing technology and the integration of new technology into existing systems.

     

    Responsibilities

    • Facilitate maximum efficiency of all departments of the company while

      ensuring and maintaining data accuracy.

    • Maintain knowledge of all software processes and procedures, including how the various administrative settings in the Policy and Billing software affect those processes.
    • Agency maintenance, which includes requesting and processing Broker Agreements, setting up new agencies, updating existing agency contacts, transferring book of business, and other related tasks.
    •  
    • Responsible for member and agency/broker account data management.
    • Serve as the first line of support for computer hardware and software troubleshooting before escalating to the external IT Systems Administrator.
      • Recommend best IT practices to management
      • Provide training and support to users
      • Respond to hardware/software help-desk requests from office personnel
      • Coordinate the deployment of software releases
      • Perform administrative tasks in a timely manner during renewal season


     Responsibilities

    • Well-developed analytical, diagnostic, and problem-solving skills
    • Expert knowledge of Microsoft Office Suite Excellent
    • Organizational and customer service skills
    • Great written and verbal communication skills
    • Ability to creatively approach and solve situations
    • Self-motivated, able to work independently with minimal supervision as well as be a team player.
    • Ability to work in a fast-paced environment, very team-oriented, and focused on delivering the best work product that will influence positive results.



  • Compensation
    $60,000 per year