Business Systems Analyst – ClaimCenter

Location: Remote

The Business Systems Analyst – ClaimCenter gathers and analyzes functional and technical information to help deliver information technology solutions, as a bridge between people, process, and technology. Candidates must have the following:

• Recent working experience in Commercial Lines -understand the processes and terminology of CA, WC, BOP, and CL for CL Policy.
• Recent working experience with Personal Lines - understanding the process and terminology of Personal Auto, Homeowners, Personal Umbrella for PL Policy.

RESPONSIBILITIES:

• System analysis and business analysis related to Guidewire ClaimCenter P&C software.
• System integration, configuration, data mapping, development, and support.
• EDI, IAIABC, and Workers Compensation Reporting integration analysis.
• InsurPay (Invenger Technologies) payment software integration analysis.
• Involved with system testing, data validation, defect triage, and workarounds.
• Collaborates with IT, QA, and users, to clarify systems capabilities and resolve issues.
• Provides expertise, direction, and documentation to internal and external teams.
• Analyzes and documents business needs, and translates them into technical requirements.
• Participates in Agile/Scrum process including stand ups, sprint planning, backlog, etc.
• Involved with project estimates, planning, scheduling, and tracking as needed.

QUALIFICATIONS:

• Bachelor’s or Master’s Degree in Computer Science or related field preferred.
• 4+ years as Business Analyst/Systems Analyst with DW/ETL/SQL knowledge.
• Recent hands-on experience with Policy Center screen and rating flows, underwriting issues and validations – preferably using Guidewire v.10 (preferred Guidewire version 10.1.2)
• Working knowledge of common third party integrations: MVR, Loss History, Insurance Scoring, etc.
• P&C Insurance Industry required. Agile/Scrum, Rally, Jira, and/or Visio preferred.
• Technical Requirement gathering experience
• Experience with Data Mapping, Data Modeling, Data Warehouse, Databases, Data Migration, ETL, BI, and MS SQL Server. Dashboards & Visualization preferred.
• SQL query experience. SSIS, SSRS, SSAS, & BusinessObjects exposure preferred.
• Guidewire Data Hub, PolicyCenter, ClaimCenter, or BillingCenter exposure preferredGuidewire system integration, configuration, data mapping, development, testing, and support.
• Workers Compensation State reporting and Personal Lines product models knowledge preferred.
• EDI and IAIABC (International Association of Industrial Accident Boards) knowledge preferred.
• InsurPay (Invenger Technologies) or other payment software integration knowledge preferred.
• OnBase (Hyland Software) enterprise content management (ECM) experience a plus.
• Guidewire Certification & Agile/Scrum experience preferred.

NICE TO HAVE:

• Hands-on experience in Property & Casualty Insurance, Personal lines of business (LOBs) preferred.
• Experience with software development & implementation projects, QA testing & support.
• Guidewire Certification is preferred. Personal Auto & Homeowners experience preferred.

Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.