Department of Licensing and Consumer Protection is looking for a Senior Business Systems Analyst to join their team.

The Senior Business Systems Analyst plays a pivotal role in meeting organizational needs by leading business systems analysis, design, implementation, and optimization. This key liaison position between the business stakeholders and technical teams ensures the successful delivery of system solutions that enhance business performance. The Senior Business Systems Analyst's application of advanced systems and business processes knowledge drives complex initiatives, streamlines operations, and enables effective decision-making.

Key Responsibilities:

• Business and Systems Analysis:
• Collaborate with business units to identify needs and gather detailed requirements for new systems or enhancements to existing systems.
• Conduct a thorough analysis of business processes and workflows, identifying process improvements or automation opportunities.
• Translate business requirements into functional specifications and system designs that align with business goals.
• Project Management:
• Lead the planning and execution of systems-related projects, including scoping, scheduling, and coordinating with cross-functional teams.
• Manage project timelines, resources, and deliverables to ensure projects are completed on time and within scope.
• Conduct regular status updates and stakeholder communication to ensure alignment.
• Technical Liaison:
• Work closely with IT teams to ensure that systems meet both functional and technical specifications.
• Provide guidance and oversight during system implementation and testing phases, ensuring the final product meets business requirements.
• Act as a bridge between technical teams and non-technical stakeholders, ensuring clear communication and mutual understanding.
• Data and Systems Integration:
• Analyze system interfaces and data flows, ensuring seamless integration between various business applications.
• Troubleshoot system issues and recommend solutions to address performance, integration, or user experience challenges.
• Oversee data migration, systems upgrades, and integration testing as needed.
• User Training and Support:
• Develop training materials and lead sessions to ensure end users are proficient in new or updated systems.
• Provide ongoing support and troubleshooting assistance to business users, ensuring optimal system performance and utilization.
• Continuous Improvement:
• Identify emerging trends and technologies to recommend innovative solutions that enhance business efficiency.
• Work with stakeholders to prioritize and implement system enhancements or upgrades to align with changing business needs.

Required Qualifications:

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field (Master’s degree preferred).
• 11+ years of experience as a Business Systems Analyst, including significant experience in a senior or lead role.
• Proven experience with requirements gathering, business process analysis, and translating business needs into functional specifications.
• 11 years of Software Development Lifecycle experience
• 11 years of proven experience with requirements gathering, business process analysis, and translating business needs into functional specifications.
• Excellent communication, negotiation, and stakeholder management skills
• Expertise in system integration, data management, and software development lifecycle (SDLC) processes.
• Strong understanding of enterprise systems, including ERP, CRM, and other business platforms.
• Advanced skills in project management, including experience leading complex, cross-functional projects.
• Proficiency in using analytical tools, databases, and project management software.
• Excellent communication, negotiation, and stakeholder management skills.