Job Description

This position is responsible for business systems software, support, installation, and report development. It will provide support and training for end users at all levels of the organization.

** Essential Functions:**

Application Support

• Act as first line technical support for business applications.
• Focusing on Epicor; maintain, develop and supervise development of:
  • Dashboards
  • BAQs
  • BPMs
  • MES (Intermec Data Collection Devices)
  • SSRS Reports
• Provide guidance and coordination to third party contractors/consultants engaged to support business systems.
• Support a third-party EDI system.
• Create and maintain in-house developed functionality extensions for Epicor using APIs and C# .NET

System Administrator

• Manage and implement business application security.
• Act as business applications first point of contact for corporate IT infrastructure team supporting troubleshooting and enhancement activities.
• Act as business applications first point of contact for cooperate audit __ functions.
• Conduct periodic disaster recovery tests.

Epicor Environment Support

• Ensure production environment is running, healthy and stable.
• Periodically refresh Test and Development environments.

Manage Projects / Upgrades

• Act as project manager for IT projects initiated by the business.
• Act as primary resource for applying, automating, and creating enhancements to business applications.
• Develop and maintain management reports based on business application data.

Qualifications

Education: Bachelor’s degree in computer sciences or qualified experience

Experience: 5 plus years of experience preferred

Skills: Support barcoding and other specialized data collection equipment

C# .NET

Power BI report development

Effective communication skills

Conceptual ability

Functional knowledge in a wide range of general IT topics.

Additional Information

Special Requirements:

Must maintain confidentiality

Travel required to other company locations to support systems

Concentrated mental and visual attention

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)