Position Description:

We are looking for experienced Business Analysts to help with several on high-visibility IT projects within the City of Phoenix and will interact with our growing team of 35 PMs and BAs, as well as various departments within the City of Phoenix.

Below are the essential functions and qualifications that outline the role they will fulfill on our team.

Essential functions:

Facilitate discussions with various City of Phoenix Department personnel to document requirements and specifications, including intended outcomes, features, and functionality.

Develop and document functional specifications associated with system enhancements.

Ensure clarity of documented requirements to prevent scope creep, gold plating, or non-value-added activities.

Document business requirements according to industry best practices and City of Phoenix PMO processes.

Document functional workflow diagrams to capture business goals and high-level scope.

Coordinate project deliverables with the Project Manager, including project meeting scheduling, activity tracking, status report creation.

Demonstrate superior customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

Qualifications:

Prior successful experience as a Business Analyst, with prior IT experience and knowledge of the software lifecycle (waterfall and/or agile).

Ability to develop requirements based on professional standards (i.e., PMI or similar).

Four-year degree or equivalent education in Information Technology, or related field, with minimum five years’ experience as a business analyst working on IT projects.

Ability to coordinate with cross-functional teams to ensure project alignment with business objectives and industry best practices.

Ideal candidate has a blend of technical expertise, leadership, and business analysis skills.

Professional and current certification in PMI is a PLUS (PMP, Agile, and/or similar certification).

Flexible work from home options available.