Business to Business Inside Sales Customer Service Representative
Benefits:
Commission
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks:
Initial and ongoing training
Competitive compensation
Paid holidays and vacation
Indoor and comfortable working environment
Company Overview: A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Sir Speedy, Carrollton, TX1 is looking for an experienced Customer Service Representative.
We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.
We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.
This is where our Customer Service Team comes in!
Job Summary:
Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.
Responsibility Overview:
Provide service to customers in our office, over the telephone, and by email.
Help the customer by identifying their requirements and providing the services and products that best meet their needs.
Show expertise by communicating with the customer about our products, services, and capabilities.
Ensure that all their requirements are met for their unique projects.
Skills we are looking for:
A positive, very detailed oriented people pleaser
A willingness to be proactive and take action
Excellent communication skills (verbal & written)
Strong computer skills
Team player that can work with others to deliver a project on time
Skills desired, but not required:
Previous experience in business to business
Printing and signage experience
Understanding of direct mail and automated marketing
Experience with PrintSmith or PrintersPlan
Inside Sales Representative:
We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Responsibilities
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understand customer needs and requirements
Route qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve quarterly as
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals
Perform effective online demos to prospects
Skills
Proven inside sales experience
Track records and maintain database
Strong phone presence and experience dialing dozens of calls per day
Proficient with corporate productivity and web presentation tools
Experience working with website or similar CRM
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Work schedule:
Monday Friday 8:30 am to 5:00 pm
Job Type: Full-time
Job Type: Full-time
Experience:
Customer service: 1 year Location: One location