Job Title: C-Well Operator (Certified Water Operator or Operator in training)

Job Location: Raleigh, NC

Job Type: Full-time

We are seeking a qualified and experienced C-Well Operator to join our team. As a Certified Water Operator, you will be responsible for operating and maintaining water treatment facilities and distribution systems to ensure the delivery of clean and safe drinking water to our customers.

Operator Duties

· Operate / maintain the facilities & equipment related to the water treatment plant, well facilities, pumping, and storage facilities (as needed).

· Operate / maintain the vehicles & equipment used in the water facilities.

· Perform / record inspections & tests on the systems and facilities’ operations; this involves reviewing the associated data.

· Collect, analyze, and record water samples for regulatory compliance as well as process control monitoring for proper operation of the systems.

· Prepare reports required by PWS, the Company, the Environmental Protection Agency [EPA], or other jurisdictional entities.

· Respond to customer service, water distribution, water quality, and system work orders.

· Do EMORs

· Submit any and all written reports weekly, monthly and have all documentation turned in on time to the appropriate person or entity.

· Keep track of all records, log books, bench sheets and or emails.

· Assists with other tasks or projects, as assigned.

· Monitors and samples well and groundwater upon entry to the system. Adjusts treatment levels when below-standard variances are detected. Samples water prior to exiting system.

· Detects and reports atypical conditions, such as: damaged, malfunctioning, and tampered meters, detecting and reporting leaks, high/low consumption, exposed wiring and other safety hazards.

· Conducts ongoing repairs to equipment or shuts down equipment for more extensive maintenance and repair, activating alternate equipment as needed. Requests services of outside maintenance vendor for major repairs and overhauls.

· Activates pumps, valves, and other processing equipment to move water through various treatment processes. Disposes of waste materials removed from water in line with Company procedures and government controls.

· Assists Supervisor with emergency procedures in the event of a water main break. Follows safety protocol.

· Adds chemicals to water by predetermined formula. Advises Supervisor when minimum inventory levels of these materials have been reached.

· Reads and interprets meters and gauges on control panel, or at individual machines or stages in the treatment process. Adjusts controls as needed. Retrieves computer reports on treatment process.

· Prepares reports and maintains logs on meter readings, tests, chemical and equipment usage, and all other recordkeeping requirements; maintains various Company records and other reports as required by the state.

· Back-washes filters and basins; handles chemicals in a safe, effective manner; assures proper working order of chemical-related equipment.

· Ensures regulatory compliance and adherence to Company policies and standards.

· Maintains a safe working environment and reports safety concerns to Supervisor and/or Area Manager.

· Constant, independent travel daily between worksites on Company time.

· Must work On-Call in rotation as scheduled; responds to emergency situations as required.

· Assist with any and all ground keeping

Additional Responsibilities

· Completes facility and vehicle inspections, along with related follow-up.

· Installs and reads water meters.

· Acts as liaison between customers and customer service; provides on-site customer communication.

· Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless utility service.

· Ensures that facilities and grounds are kept clean and orderly and comply with Company standards.

· Performs other related duties as assigned

Qualifications:
- C-Well certification or equivalent certification from a recognized accrediting agency (preferred)
- High school diploma or equivalent
- At least 2 years of experience working in water treatment and distribution
- Strong knowledge of water treatment processes and regulations
- Ability to operate and maintain various types of water treatment equipment
- Excellent problem-solving skills and attention to detail
- Strong communication and customer service skills

If you have the necessary skills and experience to excel in this role, we encourage you to apply. Join our team and help us ensure the delivery of clean and safe drinking water to our community.