Job Description

Manage incoming phone calls

Processing backend payments through IVR and web

Replying emails

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts, and file documents

Looking for someone to work during WEEKENDS, WEEKEND IS A MUST

Timing: MON-FRI: 12:00PM-8:00PM

SATURDAY & SUNDAY-10:00AM TO 6:00PM

U can take 2 days off during weekdays between TUESDAY TO FRIDAY, u will be allowed to choose the days. 

Company Description

Cellpay is an authorized national payment center. As an authorized national payment center it is our duty to provide you with the highest customer service. At cellpay.us we provide an easy way make payment. All payments are instant 24/7! We are different from other payment website's because we are simple. We do not advertise other products and do not try to collect your info for marketing. We simply offer secure, fast, and easy way to make payment.