Benefits:

Employee discounts

Opportunity for advancement

Overview: Centers for the Arts of Bonita Springs (Arts Bonita) seeks an experienced, energetic, positive, and enthusiastic patron service/box office representative to join our dynamic team.

You are highly motivated, outgoing, and friendly, love the arts, and have a natural talent for fast, efficient customer service and excellent organizational skills.

For immediate consideration, apply online at https://artsbonita.org/careers/

Responsibilities & Duties

Meet, greet, check in visitors, and direct students to assigned studios/classrooms.

Register and process payments for people of all ages for art, music, theater, film, and dance classes and workshops.

Sells tickets to performances and special events in person, by mail, and by phone

Answer phone calls, transfer calls, and communicate professionally and pleasantly with all patrons.

Replies to email correspondence

Batching out sales at the end of the day, reconciling paperwork properly, checking doors, and securing campus at the end of the day

Restock lobby marketing supplies such as brochures, catalogs, and flyers

Record class and activity registrations in various databases as well as Excel and Word accurately and efficiently

QUALIFICATIONS

Prioritize tasks, have problem-solving skills, multi-task effectively, and have excellent written and verbal communication skills.

Knowledge of NEON and Arts People is a plus, but we will train

Proficient in all areas of Microsoft Office

Knowledge and understanding of QuickBooks preferred

Multi-lingual a plus (English and Spanish)

Ability to work independently and as part of a team required

Detail-oriented and highly accurate with excellent organizational skills

Maintain supplies at the front desk - brochures, catalogs, flyers

Flexibility and high-quality customer service skills

This position has a varied schedule and includes days, evenings, and weekends

Three (3) years of front desk, reception, data entry, and/or customer service experience

PERSONAL & PROFESSIONAL CHARACTERISTICS

Positive "can-do" attitude

Team player, able to juggle multiple projects

Proactive member of the Centers' staff, able to recognize problem areas, and solve and/or propose solutions with a minimum of guidance

Ability to make thoughtful decisions, work with minimal direction

Join our vibrant community at Arts Bonita and enrich our region's cultural life! If you meet the qualifications and share our passion for the arts, we encourage you to apply for the Patron Services Manager position. Great opportunity for growth and advancement.