Delivery Dispatch Route Coordinator
Delivery Dispatch Route Coordinator - Home Medical Equipment HME/DME Supplies We are looking for a problem-solving and high-organized dispatcher to join our team. You're a multitasker, acting as the first point of contact for customer requests, while also arranging the scheduling, reporting, and communication for service calls. You’ll communicate with field teams and customers using messaging apps, email, two-way radios, and telephones. The ideal candidate has basic computer skills and is comfortable preparing daily work orders and schedules for the field team. Ready to join our growing company? Start your application today! Responsibilities: • Prepare documents for dispatch • Communicate with customers and field teams about service details and special requests • Arrange service calls with customers and field team • Plot and shift service calls when necessary • Monitor service calls and arrival times • Document service schedules and customer complaints Qualifications: • Experience working with people under stressful and dynamic conditions • Exceptional communication, customer service, organizational, and interpersonal skills • Strong knowledge of customer interface and interaction • We prefer applicants with 1+ years of experience as a service dispatcher Compensation: 19.5 - 23.50 hourly
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