We are seeking a Concierge Guest Services to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Respond to guest needs, requests, and complaints

Assist guest in booking activities during their stay

Assist guests with directions & recommendations

Keep records of all tours sold & guest leisure activities booked

Communicate pertinent guest information to designated departments

​Qualifications:

Previous experience in customer service, front desk service, or other related fields

Ability to build rapport with guests

Strong organizational skills

Excellent written and verbal communication skills

Knowledge of New Orleans area a must