Job Description

Job Description

The Jewish Federation of South Palm Beach County is currently hiring a CRM Donor Information Associate responsible for the integrity and accuracy of donor information in the Federation’s CRM system (Microsoft Dynamics). In addition, the position will functions as a business partner to the Finance, Campaign, Foundation, Operations and Information Technology departments in support of the organization's mission, vision, and core values.

Required Education & Experience:

• Bachelor’s degree in accounting, business administration, or Information services
• 3+ years of relevant work in database management, gift processing, accounts receivable or related field required, or equivalent combination of relevant education, experience and skills required.
• Strong knowledge or basic office computing, including MS Office Suite, Zoom, and basic database skills required. Experience with Microsoft Dynamics 365 and advanced Excel functions preferred.
• Experience in database management and tracking of data.
• Aptitude to train/educate Federation and agency staff involved in contracting third parties on requirements and processes.
• Excellent oral and written communication skills and the ability to communicate effectively with non-technical people
• Excellent customer service/donor relationship skills required
• Strong organizational, time management, and workload management skills required
• Attention to detail; ability to work efficiently with minimal errors
• Ability to follow instructions and standard guidelines
• Possesses a high degree of flexibility in order to achieve objectives and meet demands

The Jewish Federation of South Palm Beach County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Company Description

The Jewish Federation of South Palm Beach County is made up of Jewish and social service organizations, synagogues and schools that provide valued services and programs to recipients in our community, in Israel and around the world. We are also made up of the local residents who support us— including lay leadership, volunteers, donors, professional staff, rabbis, educators, event participants, students, and all those who contribute their time, skills or funds to a shared vision for our Jewish community and the world.

Company Description

The Jewish Federation of South Palm Beach County is made up of Jewish and social service organizations, synagogues and schools that provide valued services and programs to recipients in our community, in Israel and around the world. We are also made up of the local residents who support us— including lay leadership, volunteers, donors, professional staff, rabbis, educators, event participants, students, and all those who contribute their time, skills or funds to a shared vision for our Jewish community and the world.